For all of his honesty, Tim has gotten sloppy in his employee integrit... read more For all of his honesty, Tim has gotten sloppy in his employee integrity. Instead he makes excuses for them. I originally took a PT Cruiser that had a simple problem, replaced a cam-shaft position sensor and he charged a reasonable price. Later I took a Buick that I told them needed a harmonic balancer, that was done ok. Later sent my daughter to him with A/C replacement in a Caliber, I told them to use new orifice, dryer and compressor. Less than 2-weeks it was back in for loss of freon. Seal blew because clutch was not installed correctly. Returned again when freon leaked again due to hose not properly tight. Today daughter reports A/C is still not cooling this summer. Took my wife's suburban for transmission replace. My wife did not even get home and said not shifting right. She had to abandon on road. I inspected and found fluid pan drain plug missing and dripping remaining fluid on ground. I told Tim what I found and he tried to deflect culpability, then I showed him pictures of what I found. Tim had the trans replaced with another. I picked-up and drove the suburban home and immediately noticed the shift indicator did not work (dash instruments). I immediately turned back and told Tim the problem. Again he just shrugged-off the lack of detail and final checkout. I will never use Rae's again.
I have been going to this inspection site for 6 years and have always ... read more I have been going to this inspection site for 6 years and have always been very pleased with the service. He hustles around to get the cars through and minimize the wait. I plan to continue to go there.
I want others to know about our experience with this business so they ... read more I want others to know about our experience with this business so they can wisely choose to go somewhere else. This business tried to take advantage of my college age son by telling him his car did not pass inspection and needed $465. worth of work before they would pass it. Their story changed 3 times during the inspection process and they told him they wanted $465 to repair a power steering leak! He left, went down the road to another business and they informed him there was NOTHING wrong with his car and it passed inspection without a problem. I know there are a lot of dishonest people out there....but I also know that if we speak out, we can show them that it will not pay to be dishonest thanks to our reviews warning others about their unethical business practices!! Go somewhere else!!
