Retail tire service near Missouri City, TX

I bought 2 new tires for the back. They rotate the front to the back and broke the stud from the front. They asked $50 for the stud then later let me know that while removing the stud they would need to replace the rolls which add $400. I asked my mechanic and he said there is no need to do all of that. The store does not allow me to take back the car. They asked $178 for the time they disconnect my front car wheel which i never asked and the car has to be tolled away. Once the car in their hand, they will find an argument that your car is un safe to drive and you cannot take it back. BE CAREFUL dealling with them unless you have time and prepared to call police.

So I had my coil cracked for my spark plug case. Told them that's what it was because I could see the crack. So they spend 8 hours looking at other stuff. I get back in my car and now it's stalling. I can smell burning. Oh, did I mention they kept cranking and cranking my car over and over and now the check engine light is on. Yeah. So for two months, I keep emailing and going to get it fixed and they keep adding something different is wrong with it. Also, they fired their whole staff after my incident and so now they keep saying it wasn't them who worked on my car. So I go to a friend at GM and he says it could be two things. We change a few things out that he thinks they might try and pull and they did! So I tell them no, that's not it. They say nothing is wrong. So I email and a district manager calls and starts calling me a liar and an idiot and telling me I don't know anything. Never go there. Ever. They flushed my coolant and forgot to put the cap on and I found out after 5 hours of driving to another city. They forgot to put oil in my car after a change. Just don't go. Not worth it.

My skid control light came on on my 2014 Mercedes. Did not want to go to the Dealer so the local auto parts store in Webster recommended Gulf Coast Auto. I called them and scheduled an appointment, Wow nice shop, good crew and no run-around. Turns out wit was no biggy, in and out in less then a day for a fair price.

We took our 2005 ford focus to them to get repaired. I explained very clearly that I wanted the vacuum purge pump installed along with a pcv valve, change the oil and filter and replace the injectors. Also to make sure the vacuum hoses were correct and to install a new gasket kit on the intake. I was told I had a bad fuel rail pressure sensor and that was the cause of the problem. They replaced it, THEN was told it was a bad catalytic converter. I replaced that. They did not change the injectors but said they did on receipt. They did not change all the intake gaskets like I requested. They did not change the oil filter, and kept the one I provided. They were going to keep my injectors until I asked about them. I was told they have no way of figuring out the vacuum routing except from the pic under the hood. I'm not 100% sure they changed the oil, as it is dirty. Now I am told to replace injectors. They seem to just want to replace parts without finding out the root cause of WHY they need replacing. Dishonest. I now have over $400 in parts I didn't need and $200 in their labor and the car is exactly the same, if not worse. GO ELSEWHERE!!

Driver's Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Work was done on time and price was as quoted. Great bunch of guys! Steve goes out of his way, couldn't ask for more

Only dealt with front desk, as this was just for an estimate. He was nice and knowledgeable. Have always received good service at Repair One.