Mufflers repair service near North Houston, TX

Customer service was great, went the extra mile to help me out, friendly, and accommodating! Highly recommend to everyone!

great job!

I would like to use this opportunity and thank you for your help! You are great!

I found the shop to be very clean and the waiting area impressive. The work they did for me was done on time and for exactly what they told me. I will be back!

Came to house to evaluate car problem. Was leaking transmission oil. Determine it was only a hose replacement. They are a trustworthy Company. Fixed problem same day. Recommended future items to look at for near future to prevent future problems. Very friendly family.

I have no idea what their workmanship is like, I never made it inside the place. I called, while at work, twice with no answer (11am), that's fine, maybe their in the shop. Left a message with no return call. After 2 hours of waiting, I call again, this time some answers rudely, "hello!". I reply, "is this katy muffler shop?". He replies "ugh yeah!. I say "maybe you should say that when people call you." and hang up. 1 minute later, calls me back asking me if I have a problem...to wich I reply "yeah you should have customer service lessons." Wrong guy...guy I will be writing bad reviews wherever i can and telling everyone within ear-shot to avoid this place like the plague. You cannot expect to get new customers from phone calls, if this is the way you treat people.

When it comes to car care, "trust" is a hard thing to come by. But with Dan and his team at Kingwood Service Center, you can be sure that you're being treated right. They do great work at reasonable costs. I always recommend them to everyone I meet. They're honest, solid, hard-working guys... and they're a rare breed in an industry fraught with dishonesty and untrustworthiness. If you need anything done on your auto, this is the place you should go, without a doubt.

Just had some repairs done to my 2008 Ford Diesel. I was quoted over a 1000.00 at another shop for repairs that were not even needed. Dorsett's saved me almost 350.00 dollars as the truck did not need what the other shop said it needed. These guys are VERY knowledgeable on diesels and the work was performed to my complete satisfaction! The staff is very friendly and I look forward to doing business with them in the future.

This is not the first time I had a problem with Mark the owner at Deerpark muffler. The first time I had him put new exhaust on my 1974 GTO I tried to go over some things with him and he told me that he was good and it had to be done the way he does it so I let him. When I picked the car up I told him that was not going to work the tail pipes where to close to the tires and I was going to put larger tire on it. He told me he didn't have a cristle ball and that he would redoo it but was going to charge me again. The next time I brought my 1968 camaro convertible I called him and made a appointment for the next morning at 8:00AM when he opened. It looked like it was going to rain but I had an obligation so I huried there at 8:00AM I get there and there was no cars on the racks. I ask him where he wanted it and he told me he didn't have room for it I should have brung it on a tuesday or wednsday that there was three are four cars ahead of me and the car had to stay all day and that I couldn't stay with it. So I left for the last time. This is not any way to run a bussiness and he is rude