You all literally scammed me out of monies. I brought my car there to... read more You all literally scammed me out of monies. I brought my car there to get a diagnosis on my AC because it was no longer working. The tech ran a scan, then recharged the freon ($270) only to tell me that the compressor was no good. Mike presented me with a quote of $2500 to replace it, parts and labor. From there, I took my car to another shop whom ran a scan and diagnosed the problem to be the pressor sensor. They charged me $340 for the scan, to replace the sensor, and recharge my freon and the AC has been working ever since. They also told me that you all should have know that it was the sensor before recharging the refrigerant. I will never return to your shop because I do not trust you. The same thing happened when Mike was on vacation and I brought my car in to have a water hose replace. You all did a bypass on my auxiliary water pump. I was told that the part had been discontinued and that the bypass was the work around per the dealership. Well, I called the dealership and was told that was not true as well and that bypassing the pump cause problems. When confronted with this information, after coming back from vacation, Mike insisted that only the hose had been changed which is not true. You all are not to be trusted and I will never refer you business.
My 2007 Porsche Carrera Cabriolet (997) was running rough, misfiring a... read more My 2007 Porsche Carrera Cabriolet (997) was running rough, misfiring and had an ongoing slow coolant leak. Marlon and his Team not only repaired everything, but did so in a timely and cost-effective manner (for a Porsche). Marlon and his Team have been keeping my older (2007 997 - 128K miles), on the road for more than a decade, however, this visit was different (in a good way). Orion has a new diagnostic system that actually identified all current problems and indicated future repairs or maintenance. I have referred others to Orion Auto Service and will continue to do so. I will never go a Porsche Dealership again, and if you do you are making a bad decision that will cost you money and grief.
My car was towed in to this shop . I chose this shop cause I use to wo... read more My car was towed in to this shop . I chose this shop cause I use to work there when it was under different management (back when the short bald guy ran it) the mechanics then were dedicated to there jobs , and cared about DIAGNOSING OUR CUSTOMERS cars with precision and performed the service like professionals. When my 1989 trans am wss towed in I explained to sid the problems he began to assign his mechanic , guaranteeing it would be completed as I haad to return home to arkansas. The car had sit for three years with a full tank of gas (I just purchased said car) the first thing they said was distributer , then computer , next a short in the wiring and the next day still not finished I flew home .so three weeks later I returned to pick up my vehicle that they replaced the distributer and fuel pump and thats it onlyy now it would start but ran rough ii was frusterated at the whole situation I was forced to have to take vehicle back home the car was missing on four cylinders thats half so me being a mech .I got the car to my dads and began to notice a lot of vacuum hoses off time ran out so I loaded it on a trailer and came home the next day I began to work on it and found it needed a fuse and two injectors . After being CHARGED 1450.00 FOR A DISTRIIBUTER AND FUEL PUMP MY CAR SHOULD OF RAN LIKE IT WAS NEW..SID TOTALLY RIPPED ME OFF CAUSE I lIVED OUT OF STATE and it would be hard to get warranty work done !!!!! I WOULD NEVER RECOMMEND THIS SHOP TO ANYONE FOR ANYTHIING IT HAS GONE DOWNHILL SINCE SID TOOK IT OVER !!!! TAKE SOME PRIDE IN UR BUISNESS .
