Freightliner service near Saginaw, TX

They repaired a cluster and a torque converter

I was a customer for a very long time until You started using predatory practices. I’m out . I noticed other people doing the same thing . It’s a shame .You had such a good rep and well now you just don’t.

We turned over our vehicle to them for them to provide us a quote. Only after they had performed their estimate did they inform us that they would be charging us nearly $450 for the quote. Never at any point were we warned about this and never did we authorize them to perform any billable service yet in order to get our vehicle back we had to pay them. Unethical to say the least.

Kinney's always seeks to provide the best service possible. Part of that job is to spot problems and get them repaired. When people just do oil changes and NO MAINTENANCE they get big repair bills or at least they get asked to repair the vehicle in order to make it safe to drive. I see reviews where some folks think that being asked to keep their vehicle in GOOD repair is a bad thing.. they are very shortsighted to do that- just fix it when it breaks.