Bob Parra runs a well-managed and professional auto service. We have u... read more Bob Parra runs a well-managed and professional auto service. We have used them for years and each time they have performed beyond our expectations. From the time you come in to the time you pick up your vehicle, the staff is friendly and knowledgeable. They explain things at a level I can understand. They do not pressure us. They explain the facts and help us determine the best solution and timeline. Each time we bring in our vehicle, they give it a good inspection so we know we are driving a safe vehicle. It used to be hard to find a good car repair shop. I don't know if that is true for today because we have gone to Parra Car Care for so long. If you are looking for a top-notch shop that respects it's customers and tries very hard to please them then this is one of the best. They are great mechanics!
Great service! This company goes above and beyond to provide quality s... read more Great service! This company goes above and beyond to provide quality service. Excellent communication, friendly staff and I was informed of any issues and maintenance that was due on my vehicle to ensure it’s stays safe and reliable for me and my family. They truly care about their customers and their cars.
Amazing small-town customer service!!! Had an issue with a front bumpe... read more Amazing small-town customer service!!! Had an issue with a front bumper flap dragging making all kinds of noise due to scuffing too many curbs. Called Spencer's and even though their schedule was packed, squeezed me in and had me out within 15 mins!!! On top of that wouldn't take a red cent for their service in spite of my objections. Now I know why my daughter & son-in-law think so highly of the Spencer family, their expertise & business. Even though out of the area, I'll be back to see Spencer's and highly recommend them for all your auto needs. Thanks again to the Spencer's - see y'all for my next oil change!!! Patty Ward Krum, TX
