Mufflers repair service near West University Place, TX

I found the shop to be very clean and the waiting area impressive. The work they did for me was done on time and for exactly what they told me. I will be back!

I have no idea what their workmanship is like, I never made it inside the place. I called, while at work, twice with no answer (11am), that's fine, maybe their in the shop. Left a message with no return call. After 2 hours of waiting, I call again, this time some answers rudely, "hello!". I reply, "is this katy muffler shop?". He replies "ugh yeah!. I say "maybe you should say that when people call you." and hang up. 1 minute later, calls me back asking me if I have a problem...to wich I reply "yeah you should have customer service lessons." Wrong guy...guy I will be writing bad reviews wherever i can and telling everyone within ear-shot to avoid this place like the plague. You cannot expect to get new customers from phone calls, if this is the way you treat people.

My skid control light came on on my 2014 Mercedes. Did not want to go to the Dealer so the local auto parts store in Webster recommended Gulf Coast Auto. I called them and scheduled an appointment, Wow nice shop, good crew and no run-around. Turns out wit was no biggy, in and out in less then a day for a fair price.

Howard had to drive all the to Houston to get parts for my Cadillac. He did a great job and is very very reasonable. I would recommend him anytime of the week.

Work was done on time and price was as quoted. Great bunch of guys! Steve goes out of his way, couldn't ask for more

Only dealt with front desk, as this was just for an estimate. He was nice and knowledgeable. Have always received good service at Repair One.

We had an outstanding experience with Spring Auto Pro’s and highly recommend them; they were friendly, honest and courteous. They go "above and beyond", example is our Range Rover broke down on the side of the road, just out of warrantee and was towed to the dealership. In typical dealership fashion they tried to take advantage of my wife and quoted a $5,300 repair. I had it towed to Spring Auto Pro’s from the dealership where we were pleasantly surprised at the amount of effort they put in to find out exactly what was wrong and fix it properly; not just a replace everything attitude. They took their time, really investigating the issue to pinpoint it, which saved us over $4,000! They could have charged us more knowing we’d be happy with half the price of the dealers quote but they didn’t. They have the do the right thing attitude, which is hard to come by in the automotive industry. They went out of their way to assist us with obtaining and coordinating, a rental car and also got us a discount. This may have been the best auto repair shop experience I’ve had in my 40 years and I’ve owned a lot of vehicles of all types. They give you the straight truth, what you need now, pricing options, and what you'll need at some point (and how long you can wait). These guys are great; we just purchased a new vehicle and will be using them for any auto needs we incur.

When it comes to car care, "trust" is a hard thing to come by. But with Dan and his team at Kingwood Service Center, you can be sure that you're being treated right. They do great work at reasonable costs. I always recommend them to everyone I meet. They're honest, solid, hard-working guys... and they're a rare breed in an industry fraught with dishonesty and untrustworthiness. If you need anything done on your auto, this is the place you should go, without a doubt.

I HAVE HAD SEVERAL OF MY CARS & TRUCKS FIXED AT TAYLOR AUTOMOTIVE THEY HAVE ALWAYS BEEN HONEST AND RELIABLE, GREAT COMMUNICATION AND EXCELLENT EXPERIENCE.