The shop did some prior work for me in July and I spent $5749.62 and t... read more The shop did some prior work for me in July and I spent $5749.62 and told my truck would run like a new truck. I received a FIXED FOREVER parts and labor Warranty. Now the first part of September my service engine light comes on so I take it back to Steve's to have it checked out. They stated they would run a test after they pulled the codes. Call back and just the gas cap, no big deal, until I went to get my truck and they wanted over $200.00 for the gas cap. They told me that I was informed on the phone about the cost and I stated why would I be so upset if I agreed to that much for a gas cap. He stated he would check the call and I said go ahead and you will find you never told me about the extra charges just to put on a new gas cap. Both Kathy and I have had our vehicles worked on here before and they seem honest in the beginning but watch out after that. I don't like being lied to and I surely would not pay $200.00 for a gas cap. Once confronted they only charged me for a $26.00 gas cap, still expensive and did not honor my Car Care Club discount that cost me $99.95. Don't be afraid to stand up for what is right even if they get mad and pout like a child who just got caught with their hand in the cookie jar.
I found Aatopia on a google search for auto body shops in Logan. THEY ... read more I found Aatopia on a google search for auto body shops in Logan. THEY WENT ABOVE AND BEYOND! I was rear ended and they walked me through the process of how to work with insurance and gave me really good advice on how to work with the guy who rear ended me. It ended up that the rear-ended worked with Aatopia directly and I didn’t have to be an intermediary which was ideal. I also had some auto body work (dented tail gate, cracked brake light). I got quotes from a few other places for those issues and Aatopia had competitive pricing. They took the time to clearly show me what they were going to do. We looked at other dents and they quoted me a price, but told me that they if it was their car they probably wouldn’t make those expensive and unnecessary repairs. They also found a crack in my windshield and worked with my insurance so that I only had to pay $50 to replace it! THE BEST PART: I live in Logan but was going out of town so I dropped my car off at the Ogden location and they drove me to the front runner station! Then while I was gone they shuttled it back to Logan for me (for free)! When I got back to Logan they picked me up. I am thrilled with this level of customer care. I will be back!! Thanks Shari and Jon!!! Madeline Tomilinson
I have my car's wheel front replacing parts at this place and have to ... read more I have my car's wheel front replacing parts at this place and have to go back for another time to replace the same parts under the warranty. After less than a week, I have to go back due to the same problem. Then, the shop said that additional charge of $1,500 will be added to fix the same problem. I decided to go somewhere else. Don't get fooled by this shop.
