Cluster repair service near Chantilly, VA

There are inconsistency between statements for availability and prices given on the website, on the phone, upon arrival, and after service for the same service. The repair were done right but kept haggling with prices (as if originally quoted prices were not effective) before the repair and tried to sell other services after I brought the price down for what was originally stated as a guanranteed price for the service. It was a lot of headache and time consuming.

My car was making a rattling noise when I started it. They did an oil change and said that fixed the issue. Two days later it started doing it again. The shop is always too busy to diagnose and fix problems.If it’s not a basic or straight forward issue they can’t handle it.

Rolling Road Sunoco is your one-stop shop for all auto repair needs in the cities of Springfield and Burke, VA. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely.

Superior has been my garage for over a decade based on a recommendation from another satisfied customer. Rob & Bob do a good job listening to the work I want done, describing the work they identify that needs to be done, and then completing the work on time. I recommend them to all my friends. Bill Newhouse

The people were very friendly and helpful. I decided not to get some of the work done there as I found much cheaper options elsewhere, but that was my choice and not a problem with Nielson’s. My main frustration is that a day after I had my car looked at there (and had the problems they identified addressed by another cheaper garage), the car failed a safety inspection for three things that did not show up anywhere on their report: parking break not holding, and a front and rear marker light out. Those seem like very easy things to identify, especially the lights, so not sure why they were missed.

My wife and I have been taking our cars to Chantilly Automotive for over 5 years now at the recommendation of a co-worker. I have met with Bill, the owner, and Chris and Sonny; each of them has been fair, knowledgeable, and courteous every time we have taken our cars there. I think they deserve much better than the 2 and 1 star ratings they received several years ago. They used to offer a shuttle service to my work a few years ago, but had to cut back when the recession hit. However, my wife and I make it work to take our cars there because they are so reliable.