General maintenance service near Chantilly, VA

I got a recall notice saying my airbag could deploy without warning and the repair department at Koons tells me not to worry about it. REALLY?

Route 15 Classic Garage I have been an avid BMW owner over the years and am quite picky about how I get my car serviced. I have an aging BMW X5 and as most BMW owners well know, it’s not inexpensive to maintain these cars. When I visited the new Route 15 Classic Garage to get my safety inspection, I learned that they also offer mechanical services as well. They brought in some high quality experienced mechanics that have worked on both foreign and domestic cars. I also learned that they have all the equipment necessary to repair these vehicles just like the Dealers, so I thought I would give these guys a try at repairing my back brakes. The owner, Ed (very personable) told me he could get the brakes completed at a rate under $100 per hour, saving me roughly $20-$30 per hour vs the competition. He also offered flexibility with the equipment - using the same materials that BMW uses or as other options, similar suggested equipment, or equipment that I desired. I really liked the flexibility. I can honestly say, my brake repair job was done to my satisfaction, completed on time, and at a rate that was very reasonable. I was impressed with the staff of new employees here and their ability to do foreign car repairs. I had a great experience at this new repair facility and will definitely go back there again.

As far as my experience goes, the mechanic team there is the best. Phil has helped out my entire family and the array of issues our cars have had (Acura, Ford, Infiniti). I went in today to see him for the first time, asked for him by name, and he came right out and had me pull my car up to the bay. He then ran some scans based on the issues I told him and laid it all out for me, advised me on a starburst that I recently got on my windshield (and gave me a company he recommended), and a couple of other issues. I basically harassed him with all my questions/concerns and got straightforward, honest advice and it cost me NOTHING. He was a really big help, and one of the other mechanics even came over and gave some input. Did I mention this was at 4:00pm in the center of McLean? Busy time, and they were that helpful.

Mr. Kim is "the man." I took my 1989 Jeep YJ for extensive work, including removing a bolt-broken exhaust manifold for gasket replacement, chasing vacuum leaks, diagnosing "death wobble" due to a faulty sway bar link, and a handful of other things. I got the vehicle back in spectacular condition. His estimate was spot on (even said he didn't feel comfortable charging me for something because it'd put me over the original estimate), the service was performed perfectly, and in a timely fashion. He's also incredibly kind and honest from what I can tell. In fact, I overheard a telephone conversation, the content of which I won't disclose out of privacy respect, but the conversation reinforced my belief that he is a very honest businessperson. I've recommended the shop to other local patrons and will be taking the YJ back there for routine maintenance as well as any (*knock on wood*) repairs. I recommend Skyline without hesitation.

I was at this shop 3 times and paid expencive repair , at last repair for $1023 I paid, but wasn't happy that he lost my remote from the car and didn't want to refund $120 for Honda car Remote. After ugly dispute and arguments , he gave me new remote , which is not matching my car, he wasn't able to programm. Basically it is useless. He claimed that my car panel is not working , broken . But All worked before his service. I regret, That support his business 3 times. Bad Customer service ! Dianna Y.