I just want to tell anyone that is planning to go there to buy a car..... read more I just want to tell anyone that is planning to go there to buy a car..my advice to you DON'T DON'T DON'T.. it will be the biggest mistake you do in your life. The sales people are very pushy and they will give you a very rude behavior once you say give me a minute to think. And also asking any question is a big NO, they want to sell the car that's all, I went today for an oil change and I told them about a noise I hear from day one and the customer service MANAGER DOUG started yelling telling me how hard his life with dealing with customers and just walked away after that creating a big scene. I will never go there again and we will never ever recommend this place for anyone.
Dmitry and Michael are the people I normally deal with on regular basi... read more Dmitry and Michael are the people I normally deal with on regular basis. When another mechanic told me I needed a lot of work done on my car, they told me that I only needed new tires (and I do, that's true). I have been going to them for over 10 years, and I have also recommended their services to my friends. When my friend's car broke down, one shop quoted her to change the waterpump and timing belt over $1000, and Dmitry fixed it for a lot less.
My wife and I have been taking our cars to Chantilly Automotive for ov... read more My wife and I have been taking our cars to Chantilly Automotive for over 5 years now at the recommendation of a co-worker. I have met with Bill, the owner, and Chris and Sonny; each of them has been fair, knowledgeable, and courteous every time we have taken our cars there. I think they deserve much better than the 2 and 1 star ratings they received several years ago. They used to offer a shuttle service to my work a few years ago, but had to cut back when the recession hit. However, my wife and I make it work to take our cars there because they are so reliable.
