Frame repair service near Norfolk, VA

Excellent customer service, as usual!

While my car was in his shop he drove it thru the Portsmouth tunnel, he said to match the headlight. I got the bills because it is my car, he admitted it was him that made the charge. I sent him every bill I got, now its been sent to a collection agency. I cannot renew my license plates that expire the end of this month until its paid. For awhile he gave me excuses, then it was flat out lies. Now he is ghosting me. He owns his shop, I live on social security month to month. He was my trusted mechanic for 16 years. He used to say I wasn't just a customer I was a friend, with friends like that I don't need enemies. I would have given him 0 stars but not an option.

I rode around for days, my car kept cutting off on me and would be stranded on side the road. I called the dealer to see if they could tell me what the problem was and they advised me to bring the car in so they could look at it. BUT, also was told that they could not tell me anything without the car acting up. So I rode around for another month, praying not to break down on side the road - but I did. I was recommended to D & D Automotive. I called, made an appointment and took my car down to the shop. The owner diagnosed my vehicle and told me in less than thirty minutes, that my throttle body had gone in my vehicle. He ordered the part and my vehicle was up and running in less than 2 days! I would recommend this company to anyone!! VERY SATISFIED CUSTOMER!!!