Subaru service near Norfolk, VA

I know it was difficult to get the window up from being all the way down and having to deal with the electric latch. I appreciate the commitment and effort of the mechanic getting the job done in a relatively short amount of time.

Family owned business since 1947. We are known for radiator and a/c services, however we are a full automotive repair facility.

My Jeep was having some sensor and noise issues so I took it in for Jerry to look at. He found the issues and let me know exactly what the charges would be to fix it. He had the work done as soon as the parts came in. I would highly recommend Jerry and will be going back for any issues that I have in the future. He was very professional and kind.

Please be advised we do not accept appointments for Virginia State Inspections. These are performed on a first come, first served basis.

Excellent customer service, as usual!

Overall, very polite customer service. Quick services. Cost efficient.

We call 30+ boat repair shops in the area to get our boat fixed in time for Memorial Day weekend and Grizzard was BY FAR the most responsive and then were the only ones that went out of their way to get us a quote, get us the parts that we needed and ensured that we were taken care of. Carlton was in constant communication with us, gave us an option to spend less money on a new propeller, and offered impeccable customer service. To say that we are pleased with the level of service we received would be an understatement -- we are over the moon. Thank you, Carlton and Grizzard Repair. We will be recommending you guys to everyone we know!

I've been taking our vehicles to Wards Corner Shell for years and it's the only place I trust with our vehicle maintenance. I have consistently had exceptional service and fair treatment. When other mechanics have inflated the repair issues with our vehicles, Wards Corner Shell has always been upfront and honest about what we really need, and what we don't. As a military spouse and mother of three, it's important to me that I trust my service providers and Wards Corner Shell has always gone above and beyond

While my car was in his shop he drove it thru the Portsmouth tunnel, he said to match the headlight. I got the bills because it is my car, he admitted it was him that made the charge. I sent him every bill I got, now its been sent to a collection agency. I cannot renew my license plates that expire the end of this month until its paid. For awhile he gave me excuses, then it was flat out lies. Now he is ghosting me. He owns his shop, I live on social security month to month. He was my trusted mechanic for 16 years. He used to say I wasn't just a customer I was a friend, with friends like that I don't need enemies. I would have given him 0 stars but not an option.

Best service and best pricing around. Beat the competition price and provided a++++ service.

I took my older vehicle here for a tune up. The front counter person made me uncomfortable from the start by being so promising of how well they will perform the job, as he stated the price. Normally, mechanics would like to take a look first. I was aware of a humming noise coming from the air filter section of the engine, but thought it would be corrected during the tune up. Once I was given a job status call with recommended services, the noise was not mentioned. But at pick up time, the counter person brings up the noise and a quick fix deal if I bring it back. (Half Labor Charge). I took it back. At pick up, he charged $125.00 for 1 hour labor which would be $250.00 an hour. I just paid! Over the next 2 days, the engine was stalling, riving up on it's own and not idling properly, so I took it back. Automatically, he started talking of more charges. When I mentioned the overpayment I had already paid, he stated that I'm the one who agreed to pay it. I still have to get their work corrected.

Carl had my vehicle for over a year. I paid up front $2500 back in February 2016. I contacted Carl several times over the course of a year and each time there were several excuses as to why the vehicle had still not been repaired. After taking him to court and several non kept promises to return either my vehicle or the money that I paid up front we have now reached the two year anniversary since I handed over possession of my vehicle. The court sentenced Mr. Carl to return my funds back as well as the car back in July 2017 and he has avoided all phones calls since this date. This has been the worst experience and I would NEVER recommend this shop. PLEASE GO ON YELP FOR TWO RECENTLY POSTED REVIEWS WITH THE SAME TERRIBLE EXPERIENCE!!!!!