Scion service near Petersburg, VA

BEWARE!!!!!! Shop employees or manager robbed me blind. Seen my out of state tags I guess. Stolen over $2500 from me. He parks cars outside of there lot where no cameras are, also known for breakin he claims. Car was not broken into but just robbed by employees. Beware your vehicles are not safe from this establishment. Very shady. This would never happen under Sean the owner. Terrible management now!!

Very extremely good service. No problem ever. I will give them 5star

I have used 4 Automotive shops over the past 34 years I have lived in Midlothian. Some for convenience on small stuff like inspections or oil changes. I would have used Automotive Concepts more regularly but due to the demand for their 5 star level of service you must plan in advance to get your car in via scheduling. Well Oct 18th changed everything. I was in St. Augustine FL with family and grandchildren and the local Dealer had looked at my truck for loss of Coolant. Head gasket Blown and needs new engine but they cannot get one from the manufacturer nor could I get a remanufactured engine like Jasper. Truck is a 2017 with over 144K on Odometer! I paid $570 and had the truck shipped home and I also paid the $450 diagnostics fee to the dealer and another $650 in one way rental charges to Enterprise. i took several weeks to find, secure and have shipped a replacement engine. Meanwhile I knew I did not want the other shops to handle this I wanted Automotive concepts. I was very concerned I would not be able to get my truck back before year end. Jem and his team including Jake did a complete lift of the Body from the frame and did the entire replacement. All totaled the engine I bought and Automotive concepts charges came to just at $9500. The engine is not new or remanufactured because none were available NATIONWIDE! But with only 22754 miles on the Odometer, the replacement engine it feels like new. Included with the engine install Jim and Jake went through suspension and other systems and did replacements of components that at 144k miles needed to be redone. I am one very happy customer as my truck now feels like it is brand new and at $9500 I could never come close to finding a replacement vehicle! I immediately brought in another vehicle to have the suspension done and for any vehicle work in the future I will be going to Automotive Concepts. BTW as a financial Advisor the largest client I had was a Automotive firm out of Fairfax that sold out to Monroe Tire and Muffler in 2007 for $12 Million. I worked with that company for over 25 years and I knew every one of their technicians. It doesn't come any better than Automotive Concepts! 5 Stars all the way!

Wow! Talk about compassionate people...this staff is AWESOME! I had a problem with my tires (TOYO) from the factory, only 12,000 miles on my 2013 car. I explained the problem and they got right on it. One tire appears to be out-of-round and all lose tire pressure together and the light comes on. I am very picky about my vehicles and have been to the dealer as scheduled for rotation and balance. Just had an alignment done that barely was needed,,only right toe off a bit. These people called the office and went to TOYO for answers. I haven't heard back from factory yet, but if you want someone who cares and knows their stuff. The mechanic, William, explained everything in details I could understand. It appears 2013 Mazda 5 may have some camber issues on this model. There is a kit to fix the adjustment. They didn't charge for the inspection, info, or rotation. The one tire still has issues (that is NOT their fault). They are working on getting them replaced for me! Thanks everyone who assisted and especially William and April Foster. Recommend this place!

Since 1969 we have been dedicated to complete and quality transmission repairs and rebuilds. We not only repair, but rebuild and service ANY type of transmission, including CVT's. We stock a large inventory of transmissions, converters and parts and specialize in antique and classic cars. From automatic and manual transmissions to clutches, differentials and 4 X 4's, we can rebuild and repair anything! We also offer services on RV's limousines and diesels!

HORRIBLE BUSINESS - FEMALES BEWARE! The owner of this shop is a menace and his family is too! I went in & paid for a simple issue that they NEVER fixed and LIED about! When I politely asked for proof that they had even done the work (3 other shops confirmed they hadn’t), the owner refused to let me leave his shop by blocking me in with his run down truck & decided to pull out an unregistered GUN and threaten to kill me OVER THE LIES OF HIS OWN SHOP. Thankfully Colonial Heights police were able to save me from this MONSTER but I’d advise anyone with common sense to GO ELSEWHERE! Especially any students in the area; Any man who is so scared of taking accountability that he needs to pull out a gun on a young female, especially at his decrepit old age, is a revolting excuse for a man. His family and especially his bottom of the barrel wife & brother, who are the only people who are dumb enough to be attached to him & work at that shop, are equally as guilty, disgusting, and revolting as he is. You’d be better off taking your car to a chop shop, trust me!

Very pleased - done on time, and the final cost was actually less than the original quote. I plan to be back

I have been coming here for the past three years to have my VW serviced. Employees are kind and professional every single time! They are always looking out for you. They are located off of Lake Ave - it's right across from the Willow Lawn Target. This is a great place to get your car inspected or have your oil changed right before doing some shopping or visiting the bookstore. Stephen T. Richmond, VA Volkswagen Repair