Smart service near Petersburg, VA

I have used 4 Automotive shops over the past 34 years I have lived in Midlothian. Some for convenience on small stuff like inspections or oil changes. I would have used Automotive Concepts more regularly but due to the demand for their 5 star level of service you must plan in advance to get your car in via scheduling. Well Oct 18th changed everything. I was in St. Augustine FL with family and grandchildren and the local Dealer had looked at my truck for loss of Coolant. Head gasket Blown and needs new engine but they cannot get one from the manufacturer nor could I get a remanufactured engine like Jasper. Truck is a 2017 with over 144K on Odometer! I paid $570 and had the truck shipped home and I also paid the $450 diagnostics fee to the dealer and another $650 in one way rental charges to Enterprise. i took several weeks to find, secure and have shipped a replacement engine. Meanwhile I knew I did not want the other shops to handle this I wanted Automotive concepts. I was very concerned I would not be able to get my truck back before year end. Jem and his team including Jake did a complete lift of the Body from the frame and did the entire replacement. All totaled the engine I bought and Automotive concepts charges came to just at $9500. The engine is not new or remanufactured because none were available NATIONWIDE! But with only 22754 miles on the Odometer, the replacement engine it feels like new. Included with the engine install Jim and Jake went through suspension and other systems and did replacements of components that at 144k miles needed to be redone. I am one very happy customer as my truck now feels like it is brand new and at $9500 I could never come close to finding a replacement vehicle! I immediately brought in another vehicle to have the suspension done and for any vehicle work in the future I will be going to Automotive Concepts. BTW as a financial Advisor the largest client I had was a Automotive firm out of Fairfax that sold out to Monroe Tire and Muffler in 2007 for $12 Million. I worked with that company for over 25 years and I knew every one of their technicians. It doesn't come any better than Automotive Concepts! 5 Stars all the way!

HORRIBLE BUSINESS - FEMALES BEWARE! The owner of this shop is a menace and his family is too! I went in & paid for a simple issue that they NEVER fixed and LIED about! When I politely asked for proof that they had even done the work (3 other shops confirmed they hadn’t), the owner refused to let me leave his shop by blocking me in with his run down truck & decided to pull out an unregistered GUN and threaten to kill me OVER THE LIES OF HIS OWN SHOP. Thankfully Colonial Heights police were able to save me from this MONSTER but I’d advise anyone with common sense to GO ELSEWHERE! Especially any students in the area; Any man who is so scared of taking accountability that he needs to pull out a gun on a young female, especially at his decrepit old age, is a revolting excuse for a man. His family and especially his bottom of the barrel wife & brother, who are the only people who are dumb enough to be attached to him & work at that shop, are equally as guilty, disgusting, and revolting as he is. You’d be better off taking your car to a chop shop, trust me!

Hall's Tire & Auto did an excellent job. I suffered a flat and had been waiting to get new brake pads. Hall's fixed both for me, no appointment needed, in just a couple of hours. The reviews on Yelp were spot on - excellent customer service, quick repair, established business in place for 66 years. If you need repair work, I recommend Hall's.

Great service great work had my oil changed and a state inspection done. I wish more places were like this. They provided free coffee as I waited. I will definitely take my car back to them Joshua

Jason and Mike are top notch mechanics! Only shop I trust with my family vehicles. 100% satisfaction guaranteed by this duo!