My husband and I are new to the area and we were looking for a new mec... read more My husband and I are new to the area and we were looking for a new mechanic. Unfortunately, we needed to find one sooner rather than later when my car wouldn't start one morning. My husband called Antietam Auto because its .6 miles from our house. They gave us the number to a great tow company that they usually work with and I had my car towed there within the next day. By the end of the day, Justin had diagnosed that I needed a new starter and had ordered it right away. He had my car fixed and ready to go by 10am the next day! I was blown away by how fast he fixed my car and by the low price he charged me compared to other mechanics I have gone to. He even did a complementary 27 point inspection of my car which I thought was a very nice touch. I am BEYOND thrilled with my experience with Justin!! I told him I hope that I don't have to see him again for a while, but I know if I do that he will indeed take care of me. Thank you so much to Justin and his awesome crew! You all rock! Elana O'Hara
If you need any work done on your truck I highly recommend this shop g... read more If you need any work done on your truck I highly recommend this shop great communication great knowledge. I blew the transmission in my Truck an every shop in the area had a 2 week wait. Justin squeezed me in within a days notice and was done within two days given my urgent situation. Cannot recommend these guys enough did a great job at every angle. Thanks again! Dan Duckworth
Took my truck their, was told id need a new wheel bearing, spindle, an... read more Took my truck their, was told id need a new wheel bearing, spindle, and hub. I told them if a stock one would fit I would take it just to get home (I have a dynatrack front end) I was informed the stock wouldn't fit, so I assumed I wouldn't be paying for any parts since they told me "you need to bring us the parts you want". When my bud went up to do the work himself, they charged $300 for the stock parts I was told wouldn't work!! Why did they order parts that didn't fit!! I shouldn't have to pay because they're to incompetent to do a little research before spending $300 of my money!! I have never been so dissatisfied with the customer service as I was with Newburg service center. I know every story is different, but this is typical of a garage taking advantage of an put of town customer who is already in enough of a pickle.
