they installed a ball joint on my van that was brand new and didn't ev... read more they installed a ball joint on my van that was brand new and didn't even put any grease in it it failed less than three months later they tried to say I didn't grease that I said well I paid you to put it in and it's brand-new you don't even have enough common sense to grease the bearing. Second time we had a blowout on the highway and the guy we called AAA they called Minute Clinic shows up and come out there without a jack. The third time they towed the vehicle unauthorized charge me a hundred thirty bucks
Owner got upset with me over a tire Because he does not have enough he... read more Owner got upset with me over a tire Because he does not have enough help in his shop
My wife and I have been taking our cars to Chantilly Automotive for ov... read more My wife and I have been taking our cars to Chantilly Automotive for over 5 years now at the recommendation of a co-worker. I have met with Bill, the owner, and Chris and Sonny; each of them has been fair, knowledgeable, and courteous every time we have taken our cars there. I think they deserve much better than the 2 and 1 star ratings they received several years ago. They used to offer a shuttle service to my work a few years ago, but had to cut back when the recession hit. However, my wife and I make it work to take our cars there because they are so reliable.
