We just discovered them on craigslist when we needed to fix one of the... read more We just discovered them on craigslist when we needed to fix one of the lights on our BMV 321i 2009 model. We called and left a message on the phone number provided and they called us back and we booked an appointment for same day. We met David the General Manager at the nicely decorated office and workshop at Chantilly. He was very professional and knowledgeable on BMWs. In fact we were very impressed with the diagnoses he gave us on other issues on our car. They also gave us a good discount on oil change and the icing was 2 year warranty for the parts we purchased from them which actually came from the dealership. They also gave us a good discount. The professionalism and attention to details was on point. Thanks David for a good job done. Emmanuel and Araba
I just want to tell anyone that is planning to go there to buy a car..... read more I just want to tell anyone that is planning to go there to buy a car..my advice to you DON'T DON'T DON'T.. it will be the biggest mistake you do in your life. The sales people are very pushy and they will give you a very rude behavior once you say give me a minute to think. And also asking any question is a big NO, they want to sell the car that's all, I went today for an oil change and I told them about a noise I hear from day one and the customer service MANAGER DOUG started yelling telling me how hard his life with dealing with customers and just walked away after that creating a big scene. I will never go there again and we will never ever recommend this place for anyone.
Jack and Darlene Clark are who you want to take your car to. Their sta... read more Jack and Darlene Clark are who you want to take your car to. Their staff of highly skilled mechanics know exactly what they're doing, no matter what the problem is. If they can't do it, they know who can. If you are not completely satisfied, Jack and Darlene will do what it takes to make sure you walk away feeling like you've just been serviced by the best. They are willing to work with you to make sure you get what you need to get you back on the road safely, and as quickly as possible.
