I've always taken my vehicles to Olympic Automotive and I have always ... read more I've always taken my vehicles to Olympic Automotive and I have always been pleased with the work they do. I had some problems with my rear brakes and instead of just selling me expensive new calipers they went to the effort of cleaning them and re-lubricating to see if this would solve the problem and it did. That saved me over $1,000 because BMW parts are so expensive. They also loaned me a Nisaan for the day at no charge! This was all same day service too, I didn't even schedule an appointment but they took care of me. It kind of amazes me the polarity between the reviews, you never know the type of people who write the bad or good reviews but some people are just unreasonable and you can't trust what they say. All that I can personally say is that Olympic Automotive always treats me well and I would (and have) recommended them to other people.
Automotive Diagnostic Center, Marysville, WA: I had done business wit... read more Automotive Diagnostic Center, Marysville, WA: I had done business with Mr. Wilbur over a year and ½ (September 2014-May 2016). In that time, I put over $11,000 into his business, including an engine rebuild. I would say I got about 55% good and 45% bad for my money. He has problems with some of his parts (distributor, alternator), and some of his mechanics (leaving parts loose or forgetting to do work, overfilling at oil changes repeatedly, and putting coil wire near engine so as to die on the road). His A/C mechanic misdiagnosed twice at my cost, though Mr. Wilbur promised air blowing "popsicle sticks." Also, once Mr. Wilbur had determined my bill, he has typically refused to change it, no matter how ridiculous the charges are. He comes across as knowledgeable and friendly, until you realize he overcharges, and there are too many recurrent problems from the work done there. He claims higher prices for the supposed quality. Mr. Wilbur refuses to honor one of his warranties. An alternator was installed on 12/2/15 by one of his mechanics. On 12/3/15, a check engine light came on, and it looked like a problem. I called Mr. Wilbur, and he said to bring it in. The check engine light went out by the time I arrived there. Mr. Wilbur seemed happy at this, and did not have his mechanic take a look. Six and ½ months later, Mr. Wilbur’s alternator not only failed, but it also destroyed my PCM (confirmed later by a separate mechanic after Mr. Wilbur's alternator destroyed other new PCMs until the alternator was replaced). I called to Mr. Wilbur since I was stranded out of town with the failed alternator. He did not respond back in almost 2 business days, when I had to call again and take care of it myself. Yet, Mr. Wilbur refuses to reimburse me to this day, and it has cost me an added $1480.72 because I went to his shop. If he would have reimbursed me fairly, I would not have had to write this. I see others have had similar experiences with Mr. Wilbur.
I bought my Ford Ranger to Denton Restoration for repair work to the d... read more I bought my Ford Ranger to Denton Restoration for repair work to the driver's side door and a radiator leak. Both were fixed in a timely matter and a reasonable price. They treated me very well and performed the work as they outlined when the vehicle was dropped off. I highly recommend Denton Restoration for body and mechanical work.
