Oil change service near Federal Way, WA

We hired Bryan to come out and install a fuel pump in our Classic 57 Chevy in early July. He promptly came out,,,,,,without calling. We had the fuel pump and my hubby (who is 80 and legally blind) had taken the old one out. We just needed Bryan to put the new one in. He did this. He hooked up the gas lines, we paid him and he left. 2 days later we went to take the car out and the gas lines were leaking badly. We contacted Bryan,,,,,,he said he was hired to install a fuel pump not hook up gas lines..????? We have been in touch for nearly a month now,,,,,he had a family emergency, he has to check his schedule, etc ,,,,,and now he won't even reply. I do NOT recommend this guy if you want a guarantee on his work.

One of the best auto shops I've ever been to! You can tell they genuinely care and aren't just trying to make a quick buck off of you. From the moment I walked in, till the moment I left I felt well taken care of! The little blond girl at the front desk was so sweet and made sure I was getting the best price. 10/10 I recommend. This is the only shop I will be coming to from here on out. Mariama J. Seattle, WA

I would not go anywhere else, given service, personable crew, total satisfaction with repairs, maintenance, and cost. Candace Naisbitt Burien, WA

These people are great. They're patient and courteous no matter how silly or technical I feel my question They explain so I understand. They seem to be on my side too, one place told me I needed expensive services and Laura explained exactly how and why I did not need what they said. I trust them completely.

This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.

Just got a new alternator in my car even though I told them that the battery and alternator were still good. Somehow they talked me into a part not needed! $615.00. I trusted them and they failed me! Its the starter!!! When I called to ask for help they were very put out and told me that it was the alternator anyway. Nice!!! You would think they would help someone that just gave them good business. Never again!!!

Excellent job and awesome pricing along with great customer service

My car was just falling apart! With only 110,000 miles on it, I felt like it was just done. I took it to AIR and they looked it over really well. They gave me a long list and explained what needed to be done now and what should be done soon. Its back on the road and I'm saving up for the rest. I like the way they took the time to explain the maintenance and repair necessary It took some time to repair, but I like that they got it done right.

I had some radiator hoses replaced at another national repair shop. However, I began losing coolant and took the car back twice. The first time I was told that the reason was that there was an air bubble in the line. The second time I was told that the radiator leaked and a new one would cost just over $450. The car was not put on a lift to check for leaks. There was no pressure check. The evaluation was based on a few snail trails of dried coolant around the radiator cap. I took my car to Midas on Gravelly Lake Drive in Lakewood, WA for a second opinion. The car was placed on a lift twice. They did a pressure check and told me that if there was, in fact, a leak the pressure check would identify the location. Eric came into the waiting room, and I expected him to confirm the need to replace the radiator. He said he would be happy to replace it, but thought that a new radiator cap would resolve my problem. I bought a $10 radiator cap and haven't lost a drop of coolant in the three weeks since I visited Midas. What a pleasant experience dealing with an honest repair shop. You can be assured that my future automotive needs will be taken to this Midas dealer.

they are letting a man work for them, Tony , that has no licence and i have seen drive customer vehicles home intoxicatedc , he also is not a certified mechanic . cunsumers beware