Honda service near Fife, WA

I had immediate help when my car wouldn't start. We ran up against a weekend and a holiday. However, they got the work done in a reasonable timeframe and one of the things we really appreciated was their communication with us. They took time to talk with us, explain the situation and also returned calls. Hockett and Olsen went above and beyond to help us. They have managed to keep our very old cars running. We will continue to use their services in the future.

When it comes to service, quality and a timely manner I recommend Thurston county transmission hands down! It is nice to work with honest mechanics. Sky James

Excellent job and awesome pricing along with great customer service

Excellent work ethics-very reasonably priced,went over and above great work,very friendly staff. Explains car woes in plain english to where you understand.

My car was just falling apart! With only 110,000 miles on it, I felt like it was just done. I took it to AIR and they looked it over really well. They gave me a long list and explained what needed to be done now and what should be done soon. Its back on the road and I'm saving up for the rest. I like the way they took the time to explain the maintenance and repair necessary It took some time to repair, but I like that they got it done right.

I had some radiator hoses replaced at another national repair shop. However, I began losing coolant and took the car back twice. The first time I was told that the reason was that there was an air bubble in the line. The second time I was told that the radiator leaked and a new one would cost just over $450. The car was not put on a lift to check for leaks. There was no pressure check. The evaluation was based on a few snail trails of dried coolant around the radiator cap. I took my car to Midas on Gravelly Lake Drive in Lakewood, WA for a second opinion. The car was placed on a lift twice. They did a pressure check and told me that if there was, in fact, a leak the pressure check would identify the location. Eric came into the waiting room, and I expected him to confirm the need to replace the radiator. He said he would be happy to replace it, but thought that a new radiator cap would resolve my problem. I bought a $10 radiator cap and haven't lost a drop of coolant in the three weeks since I visited Midas. What a pleasant experience dealing with an honest repair shop. You can be assured that my future automotive needs will be taken to this Midas dealer.