Ram service near Tacoma, WA

Great Mechanic! I've been bringing my cars there for 20+ years. Whats keeps me coming back? Honesty, Attitude, Excellent customer service and follow up. All the personal touches. Go where everybody knows your name. A Loyal Customer for Life Thanks Linda R

Your tech was awesome and gave the vehicle we were purchasing a thorough inspection. He looked at it for roughly two hours which completely surprised me. He did find a minor issue with some noise and we are having that fixed by the dealer. The shop gave is a great report and they said they would not hesitate to purchase the vehicle. We did just that. Thank you for your professionalism. PS, I think you need to charge more.

Always a pleasure doing business with. Great staff and great work.

I brought my car in for a check engine light. I let you know that I had replaced the gas cap and was curious if there was anything associated with that which could cause the problem. You charged me 250 to replace a gas cap because you needed an hour of labor to get the car set up for testing. I just googled what the first thing to check is if your check engine light is on and it says to check the gas cap. I even asked you on the phone if there was anything I should check before bringing the car in. I’ve been coming to you consistently for the past ~8 years. I would expect better customer service.

I had immediate help when my car wouldn't start. We ran up against a weekend and a holiday. However, they got the work done in a reasonable timeframe and one of the things we really appreciated was their communication with us. They took time to talk with us, explain the situation and also returned calls. Hockett and Olsen went above and beyond to help us. They have managed to keep our very old cars running. We will continue to use their services in the future.

When it comes to service, quality and a timely manner I recommend Thurston county transmission hands down! It is nice to work with honest mechanics. Sky James

Integrity Automotive Maintenance & Repairs provides complete general auto repair for most foreign and domestic autos for customers located in the greater Eastside. Our ASE Certified Technicians and 100% Satisfaction Guarantee assure our customers of the finest professional care for their family and work vehicles. Our convenient location, friendly professional staff, free loaner car program and outstanding technicians makes Integrity the perfect choice! Integrity IS more than a name… it’s HOW we do business!

Al has been fixing various issues with my wife's Audi for years. He's great at communicating what's going on, typically over estimates and charges less, and often fixes little things and refuses to let us pay him for it. Not many businesses like this around anymore.

Excellent job and awesome pricing along with great customer service

This shop is very clean and professional. They took the time to answer all my questions and even took the time to show me all the bad parts in my transmission. I would highly recommend them to anyone looking for a honest repair shop.