Why you should not go to Midas on Hwy 99. Hopefully you will read t... read more Why you should not go to Midas on Hwy 99. Hopefully you will read this before you step into this shop. I feel for the current manager and employee's. This business goes through a lot of managers and employees. Why, because the problem is with the owner Bruce Costello. This tired and angry man reminds me of a Scrooge who never learned the lessons from the 3 ghosts. Imagine working for this person. "The customer is always wrong" is the motto he lives by. My story? Fact: I deposited cash to have my truck worked on at Midas on Hwy 99. Purpose of funds, Rebuild engine, electrical, etc. Fact: The manager and employee counted, verified the funds and gave me a Midas receipt. Fact: Owner (Bruce Costello) calls cops on the manager for stealing the cash. Manager admits to stealing the cash, goes to court, etc. Now, you would think the owner would make it right? Bruce Costello basically washed his hands of everything and told me I should be suing the manager, not Midas. This is the type of owner you are dealing with. I am happy to say after YEARS of lawyering up Bruce Costello finally had to pay up AND return my truck that he held onto. He and his lawyer were going to lose in this case "Green v. Costellos Auto Repair, LLC, et al 19-2-02714-06" so they finally settled. Bruce lost big time trying this crap. But that did not stop him from using delay after delay tactic in order to drag this out. Watch out, he will try this with you as well. Folks, run away from this place. The person that runs this business is a low life, dishonest, deceitful, lying, untruthful, insincere, swindling, and cheating owner.
$2880 for front and rear breaks , plus a master cylinder . Les Schuab ... read more $2880 for front and rear breaks , plus a master cylinder . Les Schuab did it for only $1400 and put new brake lines in. Master mechanic could not verify the cost for parts. never go there.
Worst around, they scam you big. This place ripped me off for 3000, th... read more Worst around, they scam you big. This place ripped me off for 3000, they advertised on craigslist as a private seller and then when you meet the person, mine guy's name is Tyler, if that is even his real name, and was told that the title was in his grandfather's name and his father owned a dealership and would do the paperwork. They wrote the wrong amount on the bill of sale, called me later for more money, in this case 1,000, and did not redo the bill of sale, which cheats the State of WA out of revenue. I contacted the Att Generals office and we a hoping that others who fell for the same scam will file a complaint with the Attorney Generals's office, as we need to show a pattern of their misdeeds. I have documented everything, from text messages promising that service was done at Mercedes at 130,000, which was never done, to all complaints filed against them and their other businesses where Michael G Chaney or Michael G Chaney Jr is the owner, the other complaints are at the BBB with their company Affordable NW Exteriors, and complaints against the dealership at buildzoom.com, so anyone else out there, please send me a message and let's stop their deception. They even violated the truth in mileage act, listing the mileage as 0.0 on the bill of sale. The Att General was very interested in this aspect. If there is anyone else out there, please call the WA ATT General's office, direct line is 206-389-2459, it will put you through to The Consumer Protection Act contact, Wency Offril, She is very interested to hear your complaints. Also, please send me a message through YELP so I can get/give contact info. What these people are doing is criminal. I went up there today and lo and behold, there was another consumer who got a mini cooper, bought a service agreement, and then was told it did not cover everything, as the dealer said it would. I heard every word, even saw them at the mechanic who I had taken the car to. She told me they tried to sell her the car I got, had it for 3 days and noticed all the issues I saw and returned to, got the mini cooper and could not even make it to her house in the mini, bad transmission and computer system dead. These people said they thought that the owner was a friend of their's and Victory Lane Motors even ripped them off. So please message me with your complaints, the DMV and DOL are also investigating the dealer for their misleading and deceptive tactics, besides the fact they do not report all revenue to the DMV/DOL, or send me email at brenda.rendon@hotmail.com
