Terrible experience, continuous brake noise post repairs. Do not trust... read more Terrible experience, continuous brake noise post repairs. Do not trust, not resolution per Bob Lutter.
Unfortunately this is NOT the Toms Auto I am used to going to as a chi... read more Unfortunately this is NOT the Toms Auto I am used to going to as a child with my Mom or as an early adult. I was told my car would be done Saturday I called several times. NO communication at all the new owner Mike said in a few hours the piece was the wrong piece 7pm that night still no car I had to call them was promised a my car by 2pm Sun. 5pm I call no answer he calls from his personal phone saying Hey u called when I asked for Tom Mike stated since I was rude I can get my car Monday morning. Mind you I need my car Im a frontline worker at at St Francis I only have limited hours to get things done in this high demand and staff needed. He showed his egotistic attitude when trying to punish me by making me wait yet another day all because I said Tom would've at least called me. His excuse was he had a family event to go to and I should be happy they worked on it over the weekend Bashing Tom saying he would have Never done that. Well in reality Tom would have never been so unprofessional.
I would like to thank the staff at Bonds as i was out for Train fest ... read more I would like to thank the staff at Bonds as i was out for Train fest on Saturday.I had come out from West Allis to enjoy your city and hospitality of all invovled in this free event.So upon returning to my truck i found it wouldn't start.I tried to jump it and when that failed the good people at Bonds had one of their Mechanics come to assist me in trying to get it running.Mind you this was in the rain.Between the two of us we got it started finding out it was my starter.Was able to get back home and put a new starter in on Sunday.So thank you all at Bonds and the mechanic that braved the rainy weather.I work for a auto parts distributor in West Allis and deal with many shops may i say you have a great looking shop.Thanks again for getting me started and back on the road!!! Michael L. Milwaukee, WI
