Terrible experience, continuous brake noise post repairs. Do not trust... read more Terrible experience, continuous brake noise post repairs. Do not trust, not resolution per Bob Lutter.
I have been going to Richlonn's (in Racine) for tires, brakes and serv... read more I have been going to Richlonn's (in Racine) for tires, brakes and service the last 15-years. I have always been pleased and satisfied as a customer. In fact, approx. 3-months ago, Mother needed tires (white whal) on '86 Cadillac and not having luck in finding what she wanted. I spoke to Brian V. (Store Manager) about the circumstances and then made an appointment for Mom to get tires. Mom is very satisfied with the new tires and 90,000 mile warranty. Also, no one came close to offering the lifetime rotation, price of installing, balancing and Computer check-up for alignment problem with Nitrogen air and extensions. Thanks Brian V. and Richlonn's for a job well done! Gregg Nelsen
So far so good. Didn't give me the news I wanted to hear but they are ... read more So far so good. Didn't give me the news I wanted to hear but they are being honest and upfront. Their customer service is top notch. Every time I spoke to them, they were always pleasant. I hope to never have the need for their services but if the need arise I'll definitely use them. No doubt giving references too.
