Had power steering pump and reservoir replaced. Found out that the rub... read more Had power steering pump and reservoir replaced. Found out that the rubber gasket between the two was twisted when installed. Caused a slow leak and then blew out rack and pinion. Had A/C replaced- never cooled great but he said that’s all it would do. It went out also. He said it was out of warranty. When I went to take vehicle to him explaining the power steering issue and the incompetence of installation he walked away while I was talking to him. I already fixed this issue with that and was not expecting him to do anything-rather. I wanted to let him know what happened so it doesn’t happen to future repairs. He was very unprofessional and I recommend finding a different mechanic, as, your money will be better spent with someone else.
Small town garage with a big heart. My visit was prompt and professio... read more Small town garage with a big heart. My visit was prompt and professional. The staff was genially warm and friendly. I watched as the owner helped an elderly woman out of her car and to the waiting room which really stole my heart. My oil change was preformed within 20 minutes for the same amount I'd pay at Walmart but with by far more customer service. Gowan's delivers many of the same basic services and repairs you'd get at a quick lube and dealership but with less hassle, less cost and a whole heck of a lot more love. Most shocking is their honesty. I'm done with big dealerships. Gowan's has won my trust and patronage! I have a background in the auto industry and I have to say it's hard to find a shop like this.
Don has performed all of the work on both of my BMW's. His work is as ... read more Don has performed all of the work on both of my BMW's. His work is as good as it gets and his thoroughness is top of the line. I recommend him very highly and am so glad he is my mechanic. He's a pretty nice guy too, but tell him I said that (LOL!).
