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Western Star Repair in Lake Havasu City

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Truck Reviews in the Lake Havasu City Area

  • My RV broke down, (the front pump seal o-ring needed to be replaced) a... read more My RV broke down, (the front pump seal o-ring needed to be replaced) and I had it towed to Joe's RV shop. The only reason that I am giving him 2 stars is because he stuck to his word of charging me for 6 hours labor and came to pick us up from our hotel after we had to turn in our rental because our RV was supposed to be done. My father was with me and has a mechanic business of his own and was unable to fix the issue due to no tools and no lift. The job was a 6 hour job max. I went in the morning after it was towed in to his shop, explained that I was in the military and needed to be back at my duty station by the 20th and also needed to be in Colorado in 3 days to pick up my hubby at the airport. He said it shouldnt be a problem. He said it would take 6 hours and we should be able to back on the road. I called to ask a question about 2 hours after we left and the lady said they had already pulled our RV in and was working on it. We drove by the RV place about 15 minutes later and the RV was still parked outside. I called back in at 330 (they close at 4) and it wasnt done, they had just received the parts. He has told us earlier that morning that the parts are easy to get and they come locally. We had called in and they said they were working on it but everytime we drove by, there was no one working on it. I was very upset about the dishonesty. I called the next morning and they had said that they hoped it would be done that day but it would be later in the day. So we went and turned in the rental car and went up to the RV shop at 330 and once again they said it wouldnt be done until the next day, hopefully by 1. I was so upset that I was in tears. About 1 the next day, they called and said it was done. They did come pick us up from our hotel and took us to pick it up. We got about 10 minutes down the road and the check engine light had come on. I called them back and they told me that it couldn't have anything to do with them because they only w

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