Great work by honest people. Owner apologized for the cost of replacin... read more Great work by honest people. Owner apologized for the cost of replacing the serpentine belt because the floor had to be removed to access the engine. Not their fault.
Desert Auto Works is a trusted family favorite. My brother-in-law rec... read more Desert Auto Works is a trusted family favorite. My brother-in-law recommended them to my Dad, who recommended them to me. Ownership/management has changed from Ken to Diego and Sergio, and we continue to use them for years now. They are not my sole auto repair source, because I like to have several flavors of mechanic.Desert AutoWorks has a smart, small, business-like flavor. They are not the cheapest, but your car and your phone call do not get lost in a shuffle; they keep you generally well-informed. They are not bozos when it comes to diagnostics. Though they do sometimes make mistakes, they make a sincere effort to take personal responsibility for diagnostics. They don't do unnecessary, dishonest work. They do not pad their recommendations or seek to meet service billings goals like a Midas shop.
I can't say enough about Chester's. My Daughter at Elon University ha... read more I can't say enough about Chester's. My Daughter at Elon University had some issues with our Audi - Chester spent a lot of time diagnosing the problem found out it was a major issue with the cam shaft. I checked online and found out it was covered under a 10 year Audi extended warranty. I had the car towed to Audi of Greensboro. I asked Chester what I owed him...he didn't charge me! Wow - If we weren't three hours away I would take all my cars there. Nice honest and competent.