Tvr service near Queen Creek, AZ

I was referred by a friend and have been bringing my Mercedes in for years. I recently had the privilege of meeting owner Jim Garnand who when presented with my problem resolved it most immediately and with the utmost grace and class. Hats off to the Hi-Tech Car Care team. They always do the right thing and are genuine and honest. They have a patron for life and for their service and care, I am extremely grateful. Grace Brazier

I was referred to Jeff by a stranger who fixed my flat tire about 2 months ago. I visited the business yesterday and Jeff was very honest, open with the evaluation. He invited me to look under the car to see what was wrong with the tires and he corrected the problem without any charge because it was due to loose nuts in the tie rods. He double checked all the tires to ensure they were on tight and sent me on my way. I feel because I am a female, sometimes, I have been taken for a ride and sold a bill of goods. However, in this case, I had experienced an honest mechanic and that is rare in my experience with mechanics. I give him a high rating for excellent service and I respect the man who recommended him although I have never seen him again. Jeff gets my business from now on!

Lee is the man!!! great service great work my family has been dealing with lee for years we never use anyone else A+ Alphonse Arnonor

As a mechanic myself that has moved into a different line of work I can fully recommend all the guys here at The Brake Shop. With my new responsibilities I don't always have the time I wish I did to do my own repairs. When I was new to the area I shopped around and talked to a lot of shops before having any work done. These guys are class act. They know their stuff and they put a great guarantee on their work. Honesty, reliability, and quality is the mantra here. After reading some of these reviews about being a "scam" or the guys looking for extra money... I'm not so sure if these people really used the same shop. I continue to refer friends/acquaintances/co-workers here when I don't have time to handle their repairs and all 5 of them have yet to have a less than stellar experience and reported back full satisfaction to me.

I was told at installation of the product that it was quality OEM level glass and that it was under warranty for one year. I SPECIFICALLY asked as to the warranty and glass type, and was told it was American Made OEM quality with a warranty of 1-year. Four months after installation, all it took was a small peeble to make the glass crack and splinter. I have driven this same type of vehicle for decades and the OEM glass does not crack when hit by peebles EVER, it took a large rock to break the glass that was replaced and even then it was only a small crack. This is NOT quality glass, that was a lie. When I contacted the company about the warranty, they acted like they had no idea what that was. They then said maybe they could fill it FOR A FEE (warranty??), but they wouldn't come out for 4 days. I advised that the car cannot be driven with crack in location it is, and they installed the un-quality glass and lied to me about it, so they should make it a priority to fix it and maintain customer service. They refused to make any effort to fix their error in lying about the quality of the glass or the supposed warranty. Liars - Avoid them. BTW - This is not a professional company like they try to advertise. It is two guys working out of their house in Mesa. If you try to get anywhere, it is useless other than to file with the BBB, because it is just them and they can lie to you all they want and no one to check them.

Tim and Freddie always show great appreciation and respect for the customer. The mechanics are excellent and very efficient. Thank you.

Ray Morgan and his team have done it again. I recently purchased a Jeep. It had been sitting for years, tired, sad and maybe even a hopeless cause. Within days and a very reasonable amount of money, these guys had it purring like a kitten. I'm now in AZ back country a couple times a month with complete confidence in The "Black Bear". Good Job Guys! Patrick L. Scottsdale, AZ

Sat on my car for months and never finished work place is a huge scam