Torque converter repair service near Surprise, AZ

Outstanding customer service, in my case for a Sprinter van, but I will recommend for all your Benz cars!!! Thank you a lot!!!

I was referred by a friend and have been bringing my Mercedes in for years. I recently had the privilege of meeting owner Jim Garnand who when presented with my problem resolved it most immediately and with the utmost grace and class. Hats off to the Hi-Tech Car Care team. They always do the right thing and are genuine and honest. They have a patron for life and for their service and care, I am extremely grateful. Grace Brazier

I have been taking my 2009 Hyundai Elantra here for years and always have a pleasant experience. They are great at communicating, and when my car needed to stay for a couple of days, they graciously provided a "loaner" at no charge. And I always enjoy looking at the latest artist installation on the walls while I am there (I've been tempted to buy a couple of pieces once or twice!) I know there's the old cliche that women are taken advantage of at repair shops because we generally don't know a lot about cars, but with a woman owner - who is a mechanic herself - and 90-percent women employees (including a working mechanic), I always feel like I'm getting the straight story, explained to me in a way that I can understand! Teri C. Phoenix, AZ

I took my previously owned ML 350 in for a B service at 56K miles. They took care to discuss with me what would be done. Mr. Piech, who worked on the car did phenomenal work. I thought the car rode smoothly before I brought it in, but Mr. Piech re-lubed the chassis and now it rides like it came out of the showroom. He also noted that the brake fluid needed replacing, and the difference in braking is noticeable. He let me know things that were fine, but noted item I need to keep an eye on (for example, difference in brake pad wear). It's nice to know I have found a shop where people still take pride in their work. I have already recommended the shop to two of my friends, and I'll be bringing my car here for as long as I own it.

LOVE these guys! They did quality job that five other mechanics wanted 3600-5000. This shop charged me less than half of the total. We essentially had to replace half the engine. Trustworthy and understand that our vehicles are our lifeline to our lives. Very professional, treated my car and myself like family. Screw the other guys, Surprise Auto is my new mechanical home!

I highly recommend this shop. Ken is very professional in everything he does. Car was repaired quickly and at a very fair price. No stress or worry working with Ken. Very good experience. Randy Propeck

Alvie is incredibly knowledgeable and extremely helpful. He explained services to me so I understood what he was doing. He's also affordable. I went to midas to get my brake pads replaced and they told me I was going to need a ton of work done, which would end up costing about $500. I went to Alvie and he inspected my brakes, and told me what I actually needed, which is none of what Midas recommended to me. He saved me so much money, and so much stress! Kacey Rene

I'm not a big review writer, but when a testimonial is deserved, I'll make a point to give it. Everyone at Tech1Auto was great! Fred had me come in the day I called and they did a perfect job repairing my car. These guys know what they're doing and do what needs to be done... and at a fair price. They made it simple, took care of the issues quickly and professionally, and immediately made me a new long time customer. The experience was like going back in time, when taking your car into the shop was more like getting a haircut... with confidence, care, and familiarity. I would recommend Tech1 to anyone that's trying to find that one last really good auto-shop.

Great Service! Any questions that I have they have always answered.I would recommend this garage to anyone seeking exceptional service. John Carey