Diagnostic services service near Albany, CA

I made the biggest mistake by taking my car to autos international , they have had my car for the last 4 months and everytime i call about the progress the people can not even give me any information and keep telling me that they are working on it. I can not even describe how angry I am with this company, the people are very rude and have no idea what is going on. I always get the same answer , let me check and see whats going on with it. . my god people , I had to go out and buy another car just to get to work thanks to this so called repair shop. I have discoverd by googling Autos international that this repair shop has an excessive amount of complaints and others have or are experiencing the same problems with this shop. I guess I should have did better research before i took it to them. I have had no choice but to get a lawyer now and will be suing this shop for the cost of the repair and my loss of income thanks to their inability to repair my car. DO NOT GET FOOLED PEOPLE, STAY AWAY FROM THIS REPAIR SHOP , THEY ARE FULL OF LIES

Watch out for this shop. The owner, Charlie Qu is a hustler. He does not want me to buy my auto parts at Napa Auto. Charlie said that Napa parts are all made in China. I had my client repair her car to Advanced Auto Service to repair AC. Charlie promised my client heaven and earth. It took 2 weeks for Charlie to fix the car and made everyday promises that it was going to be fixed.

I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.

These guys fixed a nail in my tire. I didn't have an appointment, and they fit me in. They said it would take 40 min and it took 40 min. I killed time in the shopping centre across the street. Nice guys, everybody smiling. Fair prices. Give them a shot!

I took in my 2007 Nissan Murano because the dealership said I had both exhaust manifolds cracked and leaking. Niki and his team discovered that I really only needed one replaced and the other would be fine for a few more years. This saved me a lot of money and I never would have known the difference! I appreciate the honesty. The other thing to mention was that they ran into some issues with the replacement because the old one was so beat up. Niki said it would take another day to complete, but I was going out of town with my family. He and one of his mechanics worked extra hard and got it done in time. Very good service! -Patrick Naylon

I brought in my 1987 Dodge B150 van. Yes, a really old van that wouldn't pass smog. A "gross polluter" per the smog shop. Michele and Dennis worked on my car diligently to figure out what the issue was. Turns out the timing was way off. After 2nd smog test, the van no.'s were really good to a low emissions vehicle. Yeah! Dennis also pointed out that my steering column was very loose. In the past, I've been told that the whole steering column needs to be replaced. But here at GF Automotive, it might be repaired, saving me a whole lot of money. GF is an honest auto mechanic shop. Hard to come by these days. Thank you Michele and Dennis for all your help!

1

Super sweet crew. Quick quality work. Just makes you feel safe. Keurig coffee with variety creamers. - Denean Garret