High performance parts service near Anaheim, CA

Custom European specializes exclusively in service and repair of Mercedes Benz, BMW, Mini Cooper, Jaguar and Land Rover automobiles. Our goal is to maintain your car to its peak performance levels.Our factory trained technicians use new original manufacturer’s parts and perform all maintenance and repair to meet the manufacturers specifications. Our state of the art shop is equipped with the latest factory diagnostic equipment.Custom European also does extended warranty work. We want to make leaving your car for service easy and convenient. We provide complimentary Mercedes and Jaguar loaner cars to drive while we have your car. For shorter visits, you are welcome to relax in our comfortable waiting room that features free Wi-Fi and satellite Television.The Custom European team has been providing the local community with superior auto service and repair at the same address for over 25 years!Call (714) 894-5767 to make an appointment or visit us at www.customeuropean.com.

Not happy with this place or the work, took my M3 there one time, and that was all it took. First off I had plenty of work done, header install, carbon intake installed, water pump, coolant hoses, O2 sensors, thermostat, crankshaft seal, and instructed him to repair the oil leaks. Ed says he repaired my oil leaks, yet my car continues to leak oil, he damaged a $400 wheel, which he said, if the shop he knew, could not fix it, he would buy me a new one. When his shop failed to do so, I asked about a new wheel, of course he then said, he had no money to get me a new one, so I paid out of my pocket for a new wheel. I had him install my carbon air box, and he removed my OEM clamps, threw them away and replaced them with some junk hose clamps, stating he did not have the tool to replace the clamps, not sure what that has to do with me. So I took my car to check on the oil leaks and was told and shown by the shop, how the oil pan was not only missing bolts, but some were sheared off from over torquing, I was also missing header and sway bar bolts from his header install, my power steering hose was not secure, causing it to rub on part of the motor, damaging it, there were a few other things he failed to do, now costing me over a $1000 to repair after paying him over $2000 for less than subpar work. Do yourself a favor, and stay away.

Best customer service and auto service ever! I've gone to multiple auto shops from Santa Barbara to Riverside and I had yet to receive the customer service I got here and auto service. The guys are so knowledgeable. It's been a relief to not have to keep receiving false diagnosis on my car. Rick's customer service is impeccable ??. Thanks guys! Sunkissed Honey

Gabriel is a great mechanic that does all my repairs. Very honest! I highly recommend him as a mechanic.

one of the worst feelings as a car owner is when that red "check engine" light appears...ugh. i brought my truck in today knowing that robert & his crew would be honest with me and let me know if any repairs were truly needed. i feared it was my alternator, a very costly repair... turns out it wasnt, and was related to the ignition box which has been replaced earlier that morning. no repairs were needed! big sigh of relief! i continue to give this business my loyalty because i trust them. bonus is that you get a complimentary car wash with your service. win! win! thank you again silver star !!!

I'm glad to be back at Pacific German with another Audi. The service is excellent as always, friendly atmosphere, and most important...my car is in great hands. Thank you Shawn, and all the guys there. Florin M. Tustin, CA

Let me tell you about JCW Auto Repair. On 8/9/2024 I was traveling from Berkeley CA after visiting my son, daughter in law and toddler grandson back to my home in north coastal San Diego. I had my 5 month old Corgi puppy with me, (she was a champ the entire trip). I noticed during the grapevine approaching the LA National Forrest the engine seemed to be working hard. I saw freeway signs recommending drivers turn off their AC during the steep grades and incline and I did so. Google maps redirected me to go through Pasadena to SD vs LA as LA rush hour traffic was slammed on Friday. Travel slowed considerably and I noticed my temperature gauge starting to rise in the stop and go traffic. I turned off the AC again, it was 107 degrees outside. Across the freeway from me was a Subaru car dealership, but it was now 5:01 and I know the service dept would be closed. I took the very next exit as I could see it was an industrial area and there had to be something there. I pulled over in some shade to let the car temp gauge to cool down. I saw the car repair shops were all closed. I thought about calling AAA, but what could they do other than tow me? I called my brother in law in SD, he had me pop the hood and check the coolant which was almost empty. He directed me to drive a few miles just west of my location to an O'Reilly auto parts store and he would coach me how to add the coolant. I started to drive about a block and found JCW Auto repair with the bay doors still open. It was clear everyone was closing up but stayed to help me. Jed immediately went to work, I popped the hood, he could smell the radiator heat. Jed immediately noticed my radiator cap was broken. I explained I had taken my Subaru to the dealership two days prior to my road trip to have the oil changed, tires rotated and the fluids all checked. Jed said the service department should have caught this broken radiator cap. Two jugs of coolant. Jed tried to find a used radiator cap that would work, he finally took one off his own personal vehicle that fit my Subaru. Jed cautioned me to drive the rest of the way to SD at normal speeds with no AC. It was blazing hot out there. He even gave me a jug of water if the temp gauge started to rise again and explained do not open the cap until it cools down. Jed seemed genuinely concerned and worried but felt I should be able to make it to San Diego if I take it easy. I asked Jed how much I owed him and Jed told me to give him whatever I thought was right. I am a widow traveling alone, I am beyond grateful for Jed dropping what he was doing to take care of me and get me on my way. He had along day at work and was ready to go home. Jed really saved me and my little puppy. He saved me an expensive repair bill or even my car breaking down on the freeway. I shudder at the danger of that. My sons and my family are exceptionally grateful too. It should be noted when I got to San Clemente I turned the AC on and the temperature gauge never moved from the middle center line. It was so chilly in the cabin my fingers and feet were numb with cold air. I would definitely, most assuredly take my vehicles to JCW Auto repair for all my service needs and might even drive to Azusa from SD for such quality excellence in service. This is the America I grew up in, where there was honesty, integrity and high moral character among our car mechanic professionals, where a handshake was considered to have as much value associated with it as a man giving his word of honor. JCW is exceptional car service care. Jed and his crew are consummate professionals. Again my profound heartfelt thanks

Glad I took a recommendation to try this place for bodywork cracking on a vehicle after dealing with several not so honest mechanics. Ricardo and company are extremely professional, honest, and timely. Don't waste your time and money on other mechanics. Well worth the distance to get here and the quality of their work is unmatched. Great folks, good prices, and awesome customer service!

I would highly recommend your services to others.

Second set of new tires and the service is great. Prices are excellent. I own a couple dealerships in Long Beach so I speak from experience. Good service. Great prices. I'll be back again soon Shaun Mcgrath

OET had my problem diagnosed within two hours and had my car back to me within the same day. I was shocked when I was told that the problem was minor. My repair cost substantially less than I expected. I knew then, that I had finally found an honest mechanic.