Mechanic Advisor

Subaru Repair in Azusa

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Auto Reviews in the Azusa Area

  • They charged me $267 to replace two headlights. And it took them 6 hou... read more They charged me $267 to replace two headlights. And it took them 6 hours! They never called with status as promised. I made an appointment for 8 and the guy said we’ll have room around 10 to look at it. So why did I make an appointment for 8. How about an appointment for 10? Then they said there were all these other issues that would cost thousands of dollars. Really??? I took it to a reputable mechanic and he said most of it was for them to make money. I will never go there again and would not recommend. If I wasn’t in a time crunch and knew the first about cars I would have left. Lesson learned.

  • My 05 Corolla engine had been shaking, causing some pretty heavy vibra... read more My 05 Corolla engine had been shaking, causing some pretty heavy vibrations when idling or just in Park. They diagnosed that all my mounts needed to be replaced. Went ahead and had them replaced, got it back and engine is still shaking, it’s just a bit quieter now but still very apparent. 1250 bucks later. I didn’t bother bringing it back because a) I can’t afford it especially for another possible misdiagnosis and b) those mounts had to be replaced even if it didn’t fix the issue I brought it in for. Just gonna take the L and move on. Great customer service though.

  • This company doesn’t take responsibility for damage caused by negligen... read more This company doesn’t take responsibility for damage caused by negligence of their mechanics. After four tows back and forth to their shop and a fifth to the shop that actually fixed the problem they don’t want to pay for what it costs to fix what was damaged caused at their shop, instead just want to offer a refund. This is like if they didn’t fix your brakes properly and you crash, they would just offer a refund on the brake job and not the damage caused by their negligence. It cost $650 to repair what their mechanic messed up and they want to offer me a $380 refund. Be aware, this company takes no responsibility for their actions. Off to small claims I go...

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