Ward Service

130 Railroad Ave

Monrovia, CA 91016

(626) 357-8080

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Ward Service Hours

Hours:

Monday 07:30 AM - 05:30 PM
Tuesday 07:30 AM - 05:30 PM
Wednesday 07:30 AM - 05:30 PM
Thursday 07:30 AM - 05:30 PM

Friday 07:30 AM - 05:30 PM
Saturday (Closed)
Sunday (Closed)

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(626) 357-8080

About Ward Service

In 1923 Stanley Nelson Ward opened Wards tow service and repair facility. He recognized a business opportunity with the emergence of automobiles in Southern California. For over 68 years we were a common site in Old Town Pasadena serving the city and its surrounding communities. In 2001 we relocated to Monrovia where we currently exist. Our free shuttle service allows to meet the needs of people living in the areas of Pasadena, La Canada, Altadena, Sierra Madre, Glendale and Eagle Rock to the north and west; South Pasadena, Alhambra, San Marino, San Gabriel, Arcadia, El Monte to the south and west, Duarte, Bradbury, Azusa, Glendora, San Dimas, and West Covina to the East. Today, Jim Ward, great grandson to SN Ward, is at the helm of Ward Service. He is joined by family members: sister, Shawn; wife, Melanie; son, Turner; and dad, Tom. We have always been and always will be family owned and operated. We are the dealer alternative offering the personalized auto service that only family can provide. “The best job is the job done right the first time” is our motto. We work on all makes and models, foreign and domestic, old and new, restored and being restored. We search high and low to find the best part at the lowest price; and have the best technicians install it. If a customer is happy with the work we do, we know they’ll be back. It’s a business model for success.

Ward Service Reviews

5
Great mechanics
August 12, 2015 | Bev | Visited, over a year
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We moved to southern California in 1992 and a couple coworkers recommended Wards to us.  We started taking our cars there, and would never go anywhere else now.  They are low key and never try to sell us something we don't need, they're friendly, reasonable, and happy to give us a ride to or from the house even though we don't live close to the shop.  They have saved us money numerous times by telling us when something is still under warranty and could be fixed for free at the dealership; they could have done the work, charged us, and we'd have never been the wiser.  But that's not the way they do business!  Our daughter had car trouble on a trip and her car was towed to the nearest garage.  She didn't understand what they were telling her needed to be done so she called Jim to ask his advice.  He offered to call and speak with them himself and then explain the problem to her in lay terms and help her decide what to do--no charge for his time even though he got nothing out of it.   Over the years, we've taken several different brands and styles of cars to them and they've never failed us.  We wouldn't trust our cars to anyone else's care!  They are the absolute top of their field.
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We moved to southern California in 1992 and a couple coworkers recommended Wards to us. We started taking our cars there, and would never go anywhere else now. They are low key and never try to sell us something we don't need, they're friendly, reasonable, and happy to give us a ride to or from the house even though we don't live close to the shop. They have saved us money numerous times by telling us when something is still under warranty and could be fixed for free at the dealership; they could have done the work, charged us, and we'd have never been the wiser. But that's not the way they do business! Our daughter had car trouble on a trip and her car was towed to the nearest garage. She didn't understand what they were telling her needed to be done so she called Jim to ask his advice. He offered to call and speak with them himself and then explain the problem to her in lay terms and help her decide what to do--no charge for his time even though he got nothing out of it. Over the years, we've taken several different brands and styles of cars to them and they've never failed us. We wouldn't trust our cars to anyone else's care! They are the absolute top of their field.
5
Auto Repair and Maintenance
June 16, 2015 | Louie | Visited, over a year
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Ward Service Auto Repair was straight up and honest regarding the repairs regarding my free AAA 40 point vehicle inspection. I talked to Terry, really nice lady who took my vehicle and gave me the truth regarding the dire state of my vehicle. I will definitely be back due to their customer service, care for my vehicle and detail on what was needed to fix my vehicle.
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Ward Service Auto Repair was straight up and honest regarding the repairs regarding my free AAA 40 point vehicle inspection. I talked to Terry, really nice lady who took my vehicle and gave me the truth regarding the dire state of my vehicle. I will definitely be back due to their customer service, care for my vehicle and detail on what was needed to fix my vehicle.
5
Auto Repair and Maintenance
May 18, 2015 | Don | Visited, over a year
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I have repeatedly praised Ward's to everyone who I talk to. I will not bore you with all of the myriad accounts of how they have given me such good service over the many years. Suffice it to say that they are the "go to" guys for me for all of my automotive needs. I trust them completely for their skills and honesty. All of the folks at Ward's are wonderful to deal with and reflect the owner's (Jim Ward) personality and expertise. They all go out of their way to accomodate my needs in all respects. They have been in business for more years than I have been alive (72) and certainly know their stuff!
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I have repeatedly praised Ward's to everyone who I talk to. I will not bore you with all of the myriad accounts of how they have given me such good service over the many years. Suffice it to say that they are the "go to" guys for me for all of my automotive needs. I trust them completely for their skills and honesty. All of the folks at Ward's are wonderful to deal with and reflect the owner's (Jim Ward) personality and expertise. They all go out of their way to accomodate my needs in all respects. They have been in business for more years than I have been alive (72) and certainly know their stuff!