The service associate, Chris, was very pushy to get us to do more than... read more The service associate, Chris, was very pushy to get us to do more than just oil change for my E350. He pointed out some areas that need attention but when I say I want to shop around, he got offended and accusing me of not trusting iAutohaus to do the job. We felt pressured and bullied by his attitude. He was arrogant and cocky to my girlfriend when she picked up the vehicle. The overall experience was very unpleasant. He never sent me the photos of the areas that need attention as he has promised. I sent my feedback to the store manage, Joshua, and has received no response.
Friendly staff, clean shop and customer area.
Very friendly staff and quality service.