I am a returning customer. The heater on my 2004 Chevy experienced a s... read more I am a returning customer. The heater on my 2004 Chevy experienced a smokey burn out and needed repair. I was ready to be without my car for a couple of days, but Dave the owner assured me that they would get on it right away and would probably have it ready for me the next day. When I asked for a ride to the car rental place he suggested that I not do that and just let them give me a ride home and they would pick me up the next day when the car was ready. And that is exactly what happened. A timely repair at a FAIR price. I will most certainly be returning again,(when I need to).
DON’T EVER GO TO BLACK FOREST MOTORS! Our Audi has been in the shop f... read more DON’T EVER GO TO BLACK FOREST MOTORS! Our Audi has been in the shop for over 2 years now and Keith Lynem has refused to call back when asked to every week that we call and every phone call he used to say yeah it’ll be ready next week and next week turned into next month to 2 years and still no phone call that an “alleged” auto repair is supposed to call with any updates. After telling him over the phone that it’s been 2 years he says there’s no way and it will be ready in a couple of days but we have all the paperwork from a rental used so it will come back to bite him. This is no adult because of the childish behavior exhibited because of filing with the Better Business Bureau so he hides behind that desk of his and sends our phone calls straight to their voicemail. DON’T WASTE YOUR TIME AND MONEY WITH KEITH LYNEM OR BLACK FOREST MOTORS!!!
Only place I take my car for any kind of service. Reliable, knowledgea... read more Only place I take my car for any kind of service. Reliable, knowledgeable, and proportional turnaround time for the service provided. All the staff is super friendly also!!