Oil change service near Castro Valley, CA

Marty is a really nice guy and seems to really care about bringing quality to his customers. I was very impressed by the follow up call on my car. I really appreciated that. on 1/28/2013 for an auto service

The guys here are always straight forward. Good prices and I don't feel like I'm paying for services that I don't need. I've been taking my personal car here for awhile and the company I work for gets their services done here. John S. Antioch, CA

I love going to Clayton Valley Auto Service as Jeff and all those who work there are friendly, knowledgeable and do a very good job. When I had a check engine light Jeff's dad told me right off the top that it could be 4 or 5 different things and they would start out with the least expensive until they found out what the trouble was. I'm still driving that van around 5 years later. I really appreciate the great service they give. They are really great for routine maintenance, and wonderful when I have emergencies.

I made the biggest mistake by taking my car to autos international , they have had my car for the last 4 months and everytime i call about the progress the people can not even give me any information and keep telling me that they are working on it. I can not even describe how angry I am with this company, the people are very rude and have no idea what is going on. I always get the same answer , let me check and see whats going on with it. . my god people , I had to go out and buy another car just to get to work thanks to this so called repair shop. I have discoverd by googling Autos international that this repair shop has an excessive amount of complaints and others have or are experiencing the same problems with this shop. I guess I should have did better research before i took it to them. I have had no choice but to get a lawyer now and will be suing this shop for the cost of the repair and my loss of income thanks to their inability to repair my car. DO NOT GET FOOLED PEOPLE, STAY AWAY FROM THIS REPAIR SHOP , THEY ARE FULL OF LIES

Watch out for this shop. The owner, Charlie Qu is a hustler. He does not want me to buy my auto parts at Napa Auto. Charlie said that Napa parts are all made in China. I had my client repair her car to Advanced Auto Service to repair AC. Charlie promised my client heaven and earth. It took 2 weeks for Charlie to fix the car and made everyday promises that it was going to be fixed.

I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.

I discovered Auto Care Specialist after too many years of being a dedicated dealership customer because I wanted to insure my car warranty was maintained. I took my car in to Auto Care Specialist today for basic service, and fully expected to have the oil, oil filter, air filter and lube done. When Chris contacted me to let me know that my car was in great condition and only needed the power steering fluid flushed, I asked "What about the oil and oil filter, and air filter?" Chris said "Not needed at this time!" Call me surprised by that news, as my car's oil and oil filter were always changed, every 6, 000 miles, and then always seemed to need something else done/replaced that increased the service cost well beyond what I anticipated, by the dealership. How refreshing to be not taken advantage of, and to have only the necessary work done on my car! Great and prompt service. It may have taken me too many years to find this quality auto service center, however, I am thrilled to know that my car care needs will be taken care of, without my needing to take a 2nd out on my house! I have found my "forever" auto care specialist! Kathy L. Milpitas, CA

Roadside or Dockside we come to you to make repairs easy on your schedule and you wallet. We pride ourselves on outstanding customers service and value and promise to get your boat or vehicle back to running like new!!

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

Dean's Automotive has been serving Mountain View auto repair needs since 1963. Our multiple award-winning shop goes the extra mile for you and your vehicle. Service excellence is our top priority.