Engine repair service near Cedar Flat, CA

If you've got a German Car, you need this garage! John, the owner, is always ready to hear your concerns and his shop is absolutely a MAZE of top-drawer equipment and tools. You always get a real "neighborhood friendly" feel, when coming to Silver Star.

My family has used H&M for almost 40 years. I can call them with my dumb questions, and they have a great sense of humor, appropriately priced and fast! Steve and Robert know their cars and are definitely from the old school crowd of trustworthy, quality mechanics! The only place to take your vehicle in Sacramento and walk away happy!

They have the best costumer service and there workmanship is top notch. I have live in this area 20 years and have never felt this good about a shop.

Jeremias took $3500 from me to put a used engine in my old car. Once he took possession of it and took the head off, the game was over. When removing your car and going somewhere else is no longer an option, you have the tiger by the tail. The "cost" kept increasing up to $1800 that I still (involuntarily) agreed to. ($1500 had been my target cost) The last day he told me the final price was $3100, (+ the $700 for the used, untested motor...which was BAD) without my having approved of THAT absurd figure. Many "chores" were charged as separate procedures to jack up the price. Charging hours of labor for motor mounts when the engine is being replaced anyway is one example. The engine had no oil pressure and the "engine" light was on. Smog was due in six weeks and a component was missing. I had to sell the car for junk ($49 at Pick N Pull) and I had to go to court. I won in court but he won't pay. The sheriff went for a "till tap" but couldn't collect any money because he does cash transactions from his pocket. His profile with the BBB and others was not consistent with his past life, as far as years in auto repair, etc. He knows every trick in the book. "If you give this man your ride, sweet memories will die." (slight variation of the Jim Morisson song) I have all the paperwork to prove these comments, from the greed-driven invoice from 1st Choice to the $49 receipt from Pick N Pull. In court he acts confused and thinks I should have brought it BACK to him! I'm actually a little curious to see how high his lack of shame would allow him to raise the price. Of course I regret paying the total to remove my car. I should have let him keep it, but I thought the legal route was the way to go. Well...not so much with this slick operator.

I am very unhappy with the service from MMG Mobile Glass. On August 16, I called them and asked for a quote for a new windshield for my van. They quoted me at $244 and promised no additional cost if I paid cash. I agreed and they came out that day. The technicians asked for water (which was fine, it was hot) and for a roll of paper towels (they don't bring their own supplies?). When I checked on them, my old windshield was in shatters as they tried to dislodge it. Then they asked if I wanted to buy a new seal for $40. I explained that I was quoted $244 and had only that amount of cash. They said they would just use the old one (I stupidly assumed that a new seal was included in the original quote). After they left and I paid them, I noticed that a piece of my window frame was broken off. Then, on a recent rainy day I realized that my windshield wipers were completely not working, which risked the life of me and my children as I had to sit until the rain stopped and I could see to get home. Then, when I called to inquire about these issues, I was told to call back in 5 days on a Wednesday. I called back that Wednesday, they said there were no technicians available and to call back the next day. I called back, and no technicians. Then I called back a third time and asked to speak to the supervisor about filing a complaint. The man on the phone told me it wasn't their responsibility that the windshield wipers weren't working. I asked for his name, he said Philip. I asked for a last name and who his supervisor was and he told me that he was deleting my file and hung up on me! I had to take my van to the dealership I bought it from and pay $60 for them to plug in the wipers that MMG Mobile Glass apparently unplugged. I was also told that the seal leaks water when they ran it through a car wash. This company performs shoddy work and I am very unhappy with their customer service and quality of work. Spend your money elsewhere.

Oh Wow! What happened to Doug the "Car Czar" that we all used to watch on tv and trust him and value his opinion??? Have you ever seen anyone crash so fast and hard- all I see are reviews that he's ripping people off and dis-satisfied customers. This is so sad to watch happen. Sometimes people just go off the rails and it snowballs and before you know it things are out of control. How long can the business stay open at this rate? Really sad to see- I hope he can turn his business and reputation around but what are the odds of that?

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