Tune up service near Concord, CA

I have been taking my automobiles to Cactus Care for over 15 years. The one thing that I most like and appreciate is the honesty of the owner Jonathan and his technicians. They always tell you exact ally what is wrong with your automobile, and you can believe that is the truth. They stand behind their work. They are respectful, attentive and courteous. You get in and get out no long waits. Excellent mechanics. Great Great Mechanics

At the end of January 2013, my wife and I went to Livermore Ford to look at an 2002 Explorer that was advertised. When we got there, the vehicle was still in the rear of the dealership and filthy dirty beyond all belief both inside and out. It was obviously the truck was not ready to be shown so I'm not sure why it was listed. Anyway we test drove the truck after a very quick wash and immediately noticed some strange sounds and shifting issues. Ben, the salesman with us, heard us and texted another salesman, Shon, who was waiting for us on our return. He swore up and down that there was no transmission problem with the vehicle and that if there was they would not sell it. Although very pleasant, Shon, turned out to be a typical salesman. He promised things that never came to being and changed his story as we negotiated the possible sale of the truck. I really wish I would have walked away, but for some stupid reason I did not and we bought the truck. Also for the first time in my life of buying vehicles, especially used vehicles, we bought a warranty. Good thing we did. One week later, I brought the truck to a different dealer and in 2 hours my newly purchased truck with no transmission problems was diagnosed with a transmission AND rear-end problem. The truck was repaired, but still does not seem right . I called Livermore Ford back and voiced by anger, and frustration with the finance manager, service manager , sales manager , and finally the general manager to let them know what occurred and how we were treated. All was to no avail. It seemed no one could care less and they claimed that the sudden mechanical problems must have occurred after purchase because there were no problems when it left their dealership. It is my own fault and I should have run away from Livermore ford when I had the chance adn not given them our money. DO NOT buy from Livermore Ford. Shon or any other salesman there will say whatever they have to, to sell you a car. I thought t

Very nice experience

I've been bringing my car here since I bought her and have received excellent service every visit. German is an exceptional business owner and very pleasant to work with. He is great at explaining things to someone who is not car savvy at all! Danisela Mancia

1

Had my first experience with Pat's Garage when I took in my 2012 Fisker Karma for routine 10K mile service. Every aspect of the experience was terrific, starting with the initial consultation and advice, scheduling, reception, the work itself, and delivery. Pat and his crew are extremely knowledgeable about this rare car, and very professional and helpful throughout the process. I know that Pat is a Karma owner and enthusiast himself, and quality of service and work reflects his passion for the car. Behrooz Shariati

Excellent friendly service, they know what they're doing! Tom G. 2010 Honda Accord San Francisco, CA

I highly recommend Euro Japan Auto works - Essy and his team have work on my cars for the past 9 years - I've always received top notch service. honest assessment of issues with my car....Lady's this is the mechanic to go to !!! Essy and his team are awesome !!!

The Best body and paint work I've seen thus far. I highly recommend Spectrum, I recently had my BMW hit from the side and the paint and body work looks as if nothing happened, blended well and you can never tell it was hit! There reasonable, trustworthy and most important fast! They won't have your car on the back burner, will expedite quickly while being precise! They do everything from classics to common cars to expotics this is a great body shop! A+++ :)

I research the heck out of my shops because I care about my car. Jay was highly rated, and I was given a casual recommendation through FB. I pulled the trigger and brought in my '06 BMW for some scheduled maintenance. I got my rear brakes done, a coolant flush, and a brake flush. I quoted the same work through the dealer just up the street and Jay came more than 30% cheaper. He dropped me off at work, and also picked me up as well. Now that's service. He sent me pictures of the parts he replaced and kept me updated on the progress. It seems simple that someone would think to do this now, but most don't and I appreciate it. Never felt pressured or pushed. He explained everything and was very knowledgeable about my car. Since he worked at BMW SF for over 17 years, I thoroughly trust him. He is definitely my new go to guy for BMW Service. Thanks!

The service at Advanced Autowerks was great--best price I found in the area and a friendly staff. All my questions about the service, car, and future services were answered! Kyle took the time to explain details about my tires to me, and even followed up with a link to an article that gave more details about my question. That is customer service! Sophia L. Stanford, CA