Kia service near Covina, CA

Decided to give this repair shop a chance since it's close to my house. The facility was clean and the manager Jonathan was very courteous. Oil change was done in reasonable time and price was great since I was able to use coupon. Jonathan was patient enough to answer any dumb questions I had after the service. Great shop!

We moved to southern California in 1992 and a couple coworkers recommended Wards to us. We started taking our cars there, and would never go anywhere else now. They are low key and never try to sell us something we don't need, they're friendly, reasonable, and happy to give us a ride to or from the house even though we don't live close to the shop. They have saved us money numerous times by telling us when something is still under warranty and could be fixed for free at the dealership; they could have done the work, charged us, and we'd have never been the wiser. But that's not the way they do business! Our daughter had car trouble on a trip and her car was towed to the nearest garage. She didn't understand what they were telling her needed to be done so she called Jim to ask his advice. He offered to call and speak with them himself and then explain the problem to her in lay terms and help her decide what to do--no charge for his time even though he got nothing out of it. Over the years, we've taken several different brands and styles of cars to them and they've never failed us. We wouldn't trust our cars to anyone else's care! They are the absolute top of their field.

Craig Johnson is a man of integrity and that is why I have been taking my vehicles to Craig Johnson Automotive for years. He and his whole staff are dependable, respectable and honest. I work with some of Craig's other customers and we all agree he is a blessing! Always leave satisfied and secure.

Dealership quality service without the dealership prices. Family owned and operated. I have been bringing my cars here for more than 20 years.

Great Service!

I took a 2004 Kia Optima to AER quite a while ago. I did some shopping around asking other Mechanic shops for prices and what they do. I settled with AER because they gave reasonable prices. After i left them the car, it took them maybe 2 days to call me back and tell of the additional parts my car needed and gave me a revised estimate. It was a bit more that i had thought it would be but i agreed to continue with the work. Starting from day one, it took them a little less than two weeks to repair my Kia. To this day I have not had any problems with them. Thank you AER for a great service.

I used to go to a mechanic close to my house and discovered that they usually did not completely fix the problem and kept repeating that my car is old and will not last very long. That was three years ago. I started going to Lima Auto and found out that driving a little bit is definitely worthwhile. Chris and Mike are honest and reliable in all they do. If you come in with a problem and they deem it minor, they let you know. They never exaggerate the problem and their cost is reasonable. They are courteous and work with integrity. If and when I have mechanical/car issues, I really stopped worrying because I know and trust Chris and Mike to help me.

I brought the tire to get repaired. When the work was done, I asked how much I owned them because I did not purchase the tire at this store. The manger said it did not cost me anything. It was a compliment from the store. I was shock by his kindness. I definitely would go back for any tire service in the future. Mar Lau