My sons Mustang was in our garage seems like forever we tried to get i... read more My sons Mustang was in our garage seems like forever we tried to get it towed to a shop but they wouldnt send a flat bed tow truck even when we request one about 3xs so my husband decided to put the fuel pump in himself while at the Auto Zone my husband met Ali and Ali gave him some advice and his ph# and said that he was mobile.We then decided to have Ali put the pump in. You can tell he KNOWS what he's doing/talking about.Ali had the fuel pump in it didn't take him long at all. And the price was GREAT!! From now on Ali will be our Mechanic and no one else!! THANK YOU ALI!!!
Leave nothing in your car glove box. Our El Dorado Park senior citizen... read more Leave nothing in your car glove box. Our El Dorado Park senior citizen year-long parking permit was stolen. Clearly, there is someone at Carwood Car Wash going through glove boxes. If that were not bad enough, my wife had to stop the individual cleaning the car from spraying the front car window on the inside. She had made it clear that we have cameras (a Subaru) and spraying actually can damage the cameras, per the dealership and the car manual. We talked to Abel about the parking permit, but he insisted his staff would never do anything wrong. The pass was in the car when my wife drove there. When she left, it was gone. Shame on Abel and same on the person who stole it. My wife gave the staff a generous tip and the staff felt it was okay to steal from an old lady. My wife has taken the car there for years.
We went through 3 different mechanics including the Mercedes Service ... read more We went through 3 different mechanics including the Mercedes Service Department before going to Gold Star. Mike diagnosed the problem with no charge, and his findings were very accurate. We had spend close to $2000 fixing what wasn't even the issue, even Mercedes charging us 280 for diagnosis still couldn't fix the issue. I am so happy and grateful to Mike, he was so generous, professional, experienced, and courteous, we've finally found an honest and extremely experienced mechanic. I will recommend Gold Star to all my friends and family. I rate Gold Star a 10!!!!!!!
