Toyota service near Diamond Bar, CA

Brought my Honda Accord in for ac repair, the guys at aa fixed it right away and gave me a great price. I have found my auto repair shop!

This place is awesome. I was looking for a place near me that could perform an alignment on my 2007 Ford escape. The manager there (Don) gave me a great deal, presented me with excellent customer service and treated me like a human being. I don't normally post reviews but I was moved to do so after my experience here. Thanks guys... Richard Forte

Where do I begin? Holy smokes - what an experience. This is the worst experience ever. Too bad you can't give ZERO stars and/or negative numbers. All you need to do is ask Lou (the guy I've been dealing with since day 1). I have a 2013 Ford Fusion Hybrid. My car was sent there by Infinity. This is the insurance used by the other party who hit my car. My car suffered rear bumper damage among other damages. Lesson learned - you can take your car to any body shop you desire. Don't be fooled into believing this is not true. I'm not saying I was fooled into believing this but many believe it. My car was there almost an entire week. Needless to say, I returned the rental and I went to pick up my car because I was told it was repaired and ready. The first thing I noticed was the display for the rear view camera was not correct. I pointed this out to Lou and I agreed to stay a bit so they can attempt to resolve the issue. My first question - did anyone perform some kind of QA on the car before calling me? Since then, I've taken my car back multiple times (on my own time and no rental). I have been very patient and I have given Sharp Image many opportunities to correct the MANY problems I have discovered and the problems they created. What started out to be a $XXXX.XX estimate has now almost doubled and escalating. They have replaced the camera, the trunk lid and a couple of pieces which they broke when attempting to repair my car AFTER I was told my car was completely repaired. They repaired one of the pieces with a piece of a cable tie/strap! My trunk doesn't close properly now. The inside paneling of the trunk would not hold in place since the accident so Sharp Image decided that in order to repair the paneling they would insert 2 screws to hold them in place. Yes, Sharp Image "repaired" the paneling issue by screwing them into the trunk. So now, I have 2 screws/holes inside my trunk. Some might say, there just 2 screws but the fact of the matter is it's my car and I want it repaired properly. The final straw for me was when I was told I had to take the car to the dealer for the camera issue. I informed Sharp Image that since the trunk lid was replaced that there are MANY imperfections in addition to the aforementioned details above. For example, the rear end brake lights are part of the lid but the right side compared to the left side has gaps and just didn't look correct. I informed Lou about this and I asked if anyone looks at the post-work installation? His response was yes they do and that parts can only be put on one way. Huh? I understand they only go one on way but the fact that there are MANY imperfections doesn't that raise a red flag? He then told me after my visit with the dealer to bring back the car AGAIN so he can look at the imperfections. I humored Lou and told him I would take it to the dealer. Do you think Sharp Image has called me for an update and/or any kind of follow up? The answer is no... So I thought maybe it was me, right? Maybe I'm just being difficult and nitpicking. I called Infinity and voiced my concerns and displeasure. I told them I was going somewhere else and took it to a Ford dealer. I showed the service guy (not the body shop guy) the imperfections and his reaction were priceless. He shook his head and could not believe the "repairs" performed by Sharp Image. He then looked at the camera issue and shook his head some more. I wonder if they thought I wouldn't check their work/repairs. Obviously, something is broke with their process. How does ALL of this go unnoticed? Why did I have to point this out to them? So as of 05/13/14, Ford has my car and is repairing my car properly. I have NEVER written a positive/negative review for anything in my life but I had no choice but to do my first review. I can go on about this experience some more but it gives me a headache just thinking about it. I read the positive testimonials on their website and just laugh. I wonder why they don't post these types of testimonials. Again, I thought maybe it was just me but before taking it to the dealer I showed all the imperfections to many people for their reaction/input. Results were all the same. They all shook their heads and they were in disbelief. You can show someone in high school my car and they can point out all the problems within seconds. If you would like more information you can email me at guzmanmax@msn.com

I WILL NEVER TAKE MY CAR HERE AGAIN!!! I took my car in for an oil change and the next day I noticed something leaking on my garage floor. I took my car back and the owner proceeded to tell me that it was my "rack and pinion" and that "it needed to be replaced" right away at a cost of $1100! The owner was very apologetic and offered to show me what was wrong with my car (I am not a mechanic and would not know what I was looking at even if he did show me). I opted to take my car and get a second opinion and the other mechanic told me that THERE WAS NOTHING WRONG WITH MY CAR! He stated that someone had just spilled some oil all over the engine compartment and that my rack and pinion was just fine and had no leaks! Now I have to wonder if I was taken advantage of when I had Allstar Auto Center fix my brakes. The owner gave me the same apologetic song and dance that he would have to replace my rotors because they were in such bad condition. I went in there that time for a simple oil change and to have my tires rotated, and walked out of there paying $360. Now I wish I had asked for the old parts to know if those repairs were necessary.

General Auto Repair Shop.

The premier mobile detailing service of the Inland Empire and surrounding areas. We strive to exceed our client's expectations by maintaining and renewing the image of their vehicles. We have a fully self-contained unit with water, power, and shade. Corporate, commercial and residential cleaning is available to ensure your complete satisfaction. We offer services for the following: Auto, Marine, Off-Road, Show, RVs, Motorcycles, and Big Rigs.

We moved to southern California in 1992 and a couple coworkers recommended Wards to us. We started taking our cars there, and would never go anywhere else now. They are low key and never try to sell us something we don't need, they're friendly, reasonable, and happy to give us a ride to or from the house even though we don't live close to the shop. They have saved us money numerous times by telling us when something is still under warranty and could be fixed for free at the dealership; they could have done the work, charged us, and we'd have never been the wiser. But that's not the way they do business! Our daughter had car trouble on a trip and her car was towed to the nearest garage. She didn't understand what they were telling her needed to be done so she called Jim to ask his advice. He offered to call and speak with them himself and then explain the problem to her in lay terms and help her decide what to do--no charge for his time even though he got nothing out of it. Over the years, we've taken several different brands and styles of cars to them and they've never failed us. We wouldn't trust our cars to anyone else's care! They are the absolute top of their field.

These guys are the BEST!!!! They have helped me so many times! Quickly and fair, and prices always what I can afford. I LOVE THEM! Dana Chisholm

My sons Mustang was in our garage seems like forever we tried to get it towed to a shop but they wouldnt send a flat bed tow truck even when we request one about 3xs so my husband decided to put the fuel pump in himself while at the Auto Zone my husband met Ali and Ali gave him some advice and his ph# and said that he was mobile.We then decided to have Ali put the pump in. You can tell he KNOWS what he's doing/talking about.Ali had the fuel pump in it didn't take him long at all. And the price was GREAT!! From now on Ali will be our Mechanic and no one else!! THANK YOU ALI!!!

My husband and I have been loyal customers of West County Tire & Automotive in Anaheim for many, many years. They are dependable, honest, and great at what they do. They have an excellent rapport with their customers. An added bonus is they are avid baseball fans, as are we. They have an amazing collection of Angels memorabilia in their lobby.We have referred our family and friends to them, and will continue to do so. I highly recommend them.

Sam provides customer service including smog checks.

Honest and quality service, me and my sons come here, from oil changes to major work done ..they are fast, friendly, helpful with advice, good prices and they are open on Sunday's!! Thank you Luis and team for being the best mechanics in town!! Linda V.

My car failed smog check. I was searching on the internet to see who does repair for smog check. I found this place with five stars rated everywhere I decide to give them a visit. My car was taking care of in less than three hours repaired smocked and I left a very happy customer should have came here first I would have saved 50 bucks highly recommended