Dodge service near Elk Grove, CA

1st of all, We come to you. We offer what no other automotive repair can offer. "Transparency" What auto repair place do you know that will let you watch what they're doing and show you "why" you have a failure and then explain it to you in a way you can understand. This is what we do. Why? When we empower our clients with knowledge, they can begin to understand more about their vehicles so they can make the decisions that affect them on a daily basis, like checking their oil and coolant levels. Those two alone can save you thousands when you avoid running them dry. You are welcome to watch us in every aspect of the repairs. The only time we might ask you to stand back is while we are performing a hazardous task. You won't find that in too many places. So ask yourself, why would I want to drive across town or down the street to sit and wait? “My life is too busy to sit idle and unproductive”. I started this for you so you wouldn't have to wait or get picked up. Anything that doesn't require the motor to be taken out, we can do onsite. If there is a major issue and you want someone you can trust to get it repaired, we can take your vehicle to a garage we work with and stay in control of the repairs. Our sole purpose is to make sure that your vehicle gets the best possible repair with the least amount of money from your pocket.

Recently my son purchased a used pick-up from a private owmer. The previous owner had a transmission rebuilt by Red-D transmission which came with a limited warranty. Just over a month since the transmission was installed the pick-up stalled on the highway. The alternator and battery were checked at a local auto parts store. The engine would not turn over and they thought it was the starter. As I knew the starter would not cause an engine to stall, we had the pick-up towed to a GM Dealership in our home town. The dealership's first diagnosis of the problem tested to see if the engine would manually turn over - it would not. To the dealership mechanics credit, he noticed that the transmission was new and thought maybe a flywheel bolt or some other bolt may have backed out. To diagnose the problem, the dealer dropped the transmission. As suspected a bolt had backed out of the case and had damaged/locked up the torque converter.In short - the transmission shops poor workmanship was responsible for the engine to be locked up. The owner at Red-D Transmissions was notified of the obvious error and said he would "make it all good" but wanted the vehicle towed to his Carmichael location. We towed the vechicle 1-1/2 hrs away (not covered under warranty) and the owner replaced the torque converter and fixed the bolt at no charge. Upon retrieving the pick-up, the owner of the transmission shop denied any financial responsibility for the diagnostic charges ($525.00) as (1) the warranty is only good for the original owner, and (2) the pickup had to be towed to a ATRA certified shop and prior approval be obtained from the original warrantor before diagnosing the problem. My arguement is not that these items are not clearly stated in the so called warranty, they are. My arguement is with the lack of integrity of the Transmission shop owner/policy in Carmichael. Whether or not the original owner still owns the vehicle, a reputable shop will cover all reasonable costs with their warranty and workmanship for the time of the warranty period. In my case the transmission shop owner argued that he did not have to pay for any of the GM dealerships diagnosis costs because he was not notified of the transmission problem BEFORE work was done to diagnose if the transmissin was the problem. According to the owner of the shop and their warranty, before knowing what locked up the engine, we were to have towed the pickup to his shop or an ATRA shop first, so that they could determine if it was his transmission work that caused the problem! Really, before knowing why the engine locked-up? Does that make any sense? Is this the kind of shop you want working on your transmission? Do you want to pay $525.00 because Red-D Transmission can't remember to tighten a $2.00 bolt?

Knowledgeable and very Professional. Arrived on time and finished job in expedient manner. So satisfied, that I'm already setting date for Dan to start another job on second car.

These guys rock!! SUPER FRIENDLY, GREAT PRICES, WILLING TO HELP OVER THE PHONE ETC... I had trouble getting out an ignition switch and called the guys at ALL DODGE TRUCK... three different times. Very patiently, the guy explained what I needed to do to get to the switch for removal. He told me he knew exactly how to do it because an 80 year old man had come in earlier with the same problem and instead of turning him away (because they don't even sell that part...) he robbed an ignition switch assembly from one of his trucks AND INSTALLED IT FOR THE GUY and charged him $10 for the part (cheaper than retail) and charged (0) for the service/labor... That's some good karma, THANKS GUYS Mark in Carmichael, CA

High quality auto repair in North Highlands CA

Got my 1995 Dodge caravan worked on after I had taken it to so many places and there was no change on it.

place is a joke, no competent mechanics----they don't know anything about high end cars.