Mufflers repair service near Friendly Valley, CA

Shady shop in Glendale must avoid. I went in for some new tires. They continuously changed the price quote and switched tire brands. They insisted that I need an alignment and new control arm bushings or they won't provide warranty on the new tires. I allowed them to change the bushings and do an alignment and after a couple of days the car drives terribly. It pulls to either right or left side at highway speeds and intermittently there is a wobble on the front right wheel side. I took the car back and after their "mechanic" test drove they tell me I need new brake rotors and need new brake system. This is so bogus because when they worked on my car initially they said everything is fine we checked brakes, etc, etc, etc. My car was driving fine before they worked on my car! I just needed new tires. So now my car has a wobble and alignment is off and they wont fix the work they did. They want to charge me for more things that I don't need instead of replacing the cheap aftermarket bushings they put in. Really sad just avoid this place. Just let them fix your flat tires nothing more. CHECK THEIR BBB! ALL THEIR STORES HAVE 'F' RATING AND THE GLENDALE LOCATION DOES NOT EVEN HAVE BBB! How is this shop still open I have no idea...

I would have to say that they are the best at what they do. I took my car wrecked from the accident. They towed my car for free to their shop and started on the paperwork right away. Not only they are honest, they are also reliable. In only 3 weeks I had my car back, in perfect condition. A+ to Pristine Auto. God forbid I have another accident, Pristine is my body shop!

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

Great service! I was given a detailed understanding of the issue my vehicle was experiencing. With my small budget incapable of undergoing all needed repairs, they made it work. Even better - under what I could spend :) This is a quick, clean, professional, and understanding location of which I highly recommend. Chris Curtis

I highly recommend this auto shop. Rolando is a very trust worthy person, what ever you car may have be sure that he will fix it. I had crashed my car, and it was pretty messed up. i took it to another mechanic and they told me a lot of parts needed to be replaced, and that it was going to coast me over 8 thousand dollars to fix. So i took it to Rolando and he made my stress go away. the damage was only about 5 thousand, i was relived. I have been coming here for over 3 years. I love this shop, he does an amazing job, and he will never lie to you. Thats one of the things that make nene stand out from the rest. So dont hesitate and go to Nenes auto repair, you will not regret it. P.S his prices are reasonable, if you cant pay right away he will try to work something out wit you. Im a very satisfied costumer, and if Rolando changes locations well i will surely follow.

Best PRICE and SERVICE I'vd had in a long time you earned my the right to fix my car for ever!!!!

Fair prices, great work, and incredibly clean. Also, Aldo (the owner) is great at communicating with you. It's great to have a mechanic that you trust to shoot straight with you. They go above and beyond, can't recommend them enough.

This place was great! They fixed my flat tire for free and got me in and out in less than an hour. Vasken helped me and was super nice! The waiting room was also very clean and comfortable. I'll for sure go here when I buy new tires and service like oil change and brakes. Maggie S. Glendale, CA

Mark and all the folks at Preferred Auto are the best. Since i have had a couple German cars lately i haven't been there for a year or two. When i brought in a used Acura for them to check before i bought, they did an extremely thorough check, and though it was low miles, the car was older and needed more work than i wished to do. The charge was more than reasonable, i would have been happy even if it had been 50% higher for the work done. They are always honest and fair and look out for their customers first. They clearly know that is what has made them so successful. THE BEST! Wish they worked on German sheet metal!! Howard Kaplan

Had my 93 Chevrolet Silverado 4x4 at Performance Auto and could be happier with the service. The mechanic was polite, helpful, and very knowledgeable. The only problem I have is I'm moving to Oregon and my old girl will surely miss this shop. Kurt Devincentis