General maintenance service near Fullerton, CA

This company doesn’t take responsibility for damage caused by negligence of their mechanics. After four tows back and forth to their shop and a fifth to the shop that actually fixed the problem they don’t want to pay for what it costs to fix what was damaged caused at their shop, instead just want to offer a refund. This is like if they didn’t fix your brakes properly and you crash, they would just offer a refund on the brake job and not the damage caused by their negligence. It cost $650 to repair what their mechanic messed up and they want to offer me a $380 refund. Be aware, this company takes no responsibility for their actions. Off to small claims I go...

Professional/excellent service. I would definitely recommend this auto repair shop to others!

Great job! Fixed an ongoing problem with my brakes at a good price. Honest, same-day service.

Owners, chief mechanic Chris is a native of Sweeden where he learned from the Volvo factory the highly technical applications of diagnostic techniques fixing Volvo automotive as well as the Saabs. Chris & his parents including cousin Jim worked at the Volvo factory. The mechanics working at Bertone has one common goal, customer satisfaction. None can compete with Bertone with consistent top quality service with very reasonable price. Bertone's customer base is built from repeat customers & referrals. Roger Valencia

We moved to southern California in 1992 and a couple coworkers recommended Wards to us. We started taking our cars there, and would never go anywhere else now. They are low key and never try to sell us something we don't need, they're friendly, reasonable, and happy to give us a ride to or from the house even though we don't live close to the shop. They have saved us money numerous times by telling us when something is still under warranty and could be fixed for free at the dealership; they could have done the work, charged us, and we'd have never been the wiser. But that's not the way they do business! Our daughter had car trouble on a trip and her car was towed to the nearest garage. She didn't understand what they were telling her needed to be done so she called Jim to ask his advice. He offered to call and speak with them himself and then explain the problem to her in lay terms and help her decide what to do--no charge for his time even though he got nothing out of it. Over the years, we've taken several different brands and styles of cars to them and they've never failed us. We wouldn't trust our cars to anyone else's care! They are the absolute top of their field.

ok, well, i just suddenly appeared at the shop, because my car had trouble starting. being a dummy, i thought it was my battery, but, when i explained the attempts and the clicking, he knew the exact problem. i can always trust the guys at the shop. i have an old car, and they have been doing the upkeep for years now. it is a toyota truck, so it is priceless to me, and they always fix it with a smile! heros!

For the last 3 times I have taken the car in for something big, it has always needed something more the next day. The limited hours (no nights or weekends) make finding a time for service difficult. Gary et.al. are accommodating about giving me a ride if the job requires several hours which I appreciate, but it is hard to get the shop to make repairs if I can't get the car in early on a weekday morn. appreciate car being washed after being worked on.

I had got myself a used Honda Accord from Okuma Enterprises nearly two years ago, and am really impressed with the way my car runs even now I thought to write this review. To put it precisely, my experience of buying a car from Okuma was simply outstanding. They got me my car at an excellent price and the way it runs even after two years of driving it every day to work is just fantastic. Just want to convey my deepest thanks to you people.

20+ years I've lived in Los Angeles and have had my Benz worked on far and wide. If I had only known Kevin at MZB West. By referral I have taken several cars to him and my own and have always left feeling satisfied and relieved. Satisfied because the quote is always itemized AND prioritized and relevant. Relieved because his work is thorough, quick, and very reasonable. Fact is the only way you will know this is to go. Thanks for your work Kevin.