Ford service near Glendora, CA

Took them over two weeks for the repairs. Asked them to keep us updated, but never did. Only when we called did we find out about delays parts needed to be ordered, etc. $5K worth of work, I think it's okay to expect to be treated a bit more professionally.

I recently took my vehicle to ACA and they kep my car for 3 days, they charged me $430 bucks to do a full service and to fix my squeeking breaks. I got my car back only to find I didn't have any windshield wiper fluid, the breaks are squeeking as bad as they were before bringing it in, and I had gressy hand prints running all along the hood on both sides. I called to complain to a manager and was told they would call me back, but they never did. I called again the next day and they told me to drop it off again for another day which forced me to rent a car for my road trip because my car was still broken. Then when I get home and bring my car in they tell me they need it for another day which leaves me without a vehicle yet another day........ These guys are thieves and I will never bring my car back to them and I recommend you find a different shop to go to if your thinking about using them!!

I think you overcharged me with the oil change service. For the same service in other places, I only paid $60-$65.

I have always taken my vehicles to the dealers for service but this place came highly recommended and so I gave it a try. The service and price were great. The owner and office staff are friendly and very knowledgeable and the price savings when compared to the dealership is significant! Bonita P

This company doesn’t take responsibility for damage caused by negligence of their mechanics. After four tows back and forth to their shop and a fifth to the shop that actually fixed the problem they don’t want to pay for what it costs to fix what was damaged caused at their shop, instead just want to offer a refund. This is like if they didn’t fix your brakes properly and you crash, they would just offer a refund on the brake job and not the damage caused by their negligence. It cost $650 to repair what their mechanic messed up and they want to offer me a $380 refund. Be aware, this company takes no responsibility for their actions. Off to small claims I go...

A Godsend. My car broke down in LA while I was on a trip from N. Cal.. One call to Ray, a complete stranger to me, and my anxieties were put to ease. He took my car in right away and fixed it as good as new. Even though he could have charged me anything and I would have paid it, the job was done for less than the original, very reasonable quote. Thank you so much Ray. Muchisimas gracias! Tim G. Brentwood, CA

Let me tell you about JCW Auto Repair. On 8/9/2024 I was traveling from Berkeley CA after visiting my son, daughter in law and toddler grandson back to my home in north coastal San Diego. I had my 5 month old Corgi puppy with me, (she was a champ the entire trip). I noticed during the grapevine approaching the LA National Forrest the engine seemed to be working hard. I saw freeway signs recommending drivers turn off their AC during the steep grades and incline and I did so. Google maps redirected me to go through Pasadena to SD vs LA as LA rush hour traffic was slammed on Friday. Travel slowed considerably and I noticed my temperature gauge starting to rise in the stop and go traffic. I turned off the AC again, it was 107 degrees outside. Across the freeway from me was a Subaru car dealership, but it was now 5:01 and I know the service dept would be closed. I took the very next exit as I could see it was an industrial area and there had to be something there. I pulled over in some shade to let the car temp gauge to cool down. I saw the car repair shops were all closed. I thought about calling AAA, but what could they do other than tow me? I called my brother in law in SD, he had me pop the hood and check the coolant which was almost empty. He directed me to drive a few miles just west of my location to an O'Reilly auto parts store and he would coach me how to add the coolant. I started to drive about a block and found JCW Auto repair with the bay doors still open. It was clear everyone was closing up but stayed to help me. Jed immediately went to work, I popped the hood, he could smell the radiator heat. Jed immediately noticed my radiator cap was broken. I explained I had taken my Subaru to the dealership two days prior to my road trip to have the oil changed, tires rotated and the fluids all checked. Jed said the service department should have caught this broken radiator cap. Two jugs of coolant. Jed tried to find a used radiator cap that would work, he finally took one off his own personal vehicle that fit my Subaru. Jed cautioned me to drive the rest of the way to SD at normal speeds with no AC. It was blazing hot out there. He even gave me a jug of water if the temp gauge started to rise again and explained do not open the cap until it cools down. Jed seemed genuinely concerned and worried but felt I should be able to make it to San Diego if I take it easy. I asked Jed how much I owed him and Jed told me to give him whatever I thought was right. I am a widow traveling alone, I am beyond grateful for Jed dropping what he was doing to take care of me and get me on my way. He had along day at work and was ready to go home. Jed really saved me and my little puppy. He saved me an expensive repair bill or even my car breaking down on the freeway. I shudder at the danger of that. My sons and my family are exceptionally grateful too. It should be noted when I got to San Clemente I turned the AC on and the temperature gauge never moved from the middle center line. It was so chilly in the cabin my fingers and feet were numb with cold air. I would definitely, most assuredly take my vehicles to JCW Auto repair for all my service needs and might even drive to Azusa from SD for such quality excellence in service. This is the America I grew up in, where there was honesty, integrity and high moral character among our car mechanic professionals, where a handshake was considered to have as much value associated with it as a man giving his word of honor. JCW is exceptional car service care. Jed and his crew are consummate professionals. Again my profound heartfelt thanks

Excellent service! David is the best , fair prices & service super fast . I come here for all my work that needs to be done on my car and I'm always satisfied! Shannon A. West Covina, CA

I was facing this problem last two months and repair this someone repair shop but no solution found. My friends suggest TL Motors and when i call him they give me a quick response as well as quick repair solution. thanks guys

I take all my cars to HyeTech. They are experienced, friendly and very professional. Plus they have the best pricing in the area. I take my cars in and John gives me an estimate. I am never surprised after with new work or an increase cost. I trust HyeTech for great service and pricing.

Being a single woman I was hesitant to trust any repair shop and gladly my fears were for naught. The people at Our King Auto Repair are friendly, knowledgeable, and completely trustworthy. They always take the time to explain in detail the work to be done on my car...I am totally satisfied with them and will continue to put my car and trust in them...I highly recommend them. Diana R.