Mechanic Advisor

Ford Repair in Richmond

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Auto Reviews in the Richmond Area

  • Poor installation caused wheelbearing to go bad within 6 months. Took ... read more Poor installation caused wheelbearing to go bad within 6 months. Took 5 days to finish the job. Broke ABS sensor, tried to fix it by keeping the vehicle for 4 more days. Still not fixed as I am now driving with ABS lights on. Now the wheelbearing failing again!! I have driven the vehicle roughly around 3000-4000 miles mostly highway mileage. I am being told parts could malfunction, does this mean they put low quality parts and charge me an arm and leg for it.

  • Over the holidays, I ran over a large piece of metal that flew off of ... read more Over the holidays, I ran over a large piece of metal that flew off of the back of a truck in front of me on a major interstate in VA. I was in a town I didn't know and stuck on the side of the road nearly 2.5 hours from home with a shredded tire. A Good Samaritan pulled over and put my spare on my car (shout out to John if you're reading this!) and he guided me to this shop. I can't emphasize enough how amazing the entire shop was when it came to assisting me. They didn't have the tire I needed to make my 100+ mile journey home but no problem- they went to go pick it up 30 minutes away to help. I waited for less than two hours as they fed me snacks and sodas and made sure I stopped panicking in the process. They were fair on pricing and didn't even think twice of ripping of a woman who was so frantic. In today's world, it feels good to know people like these still exist! Whether you live nearby or have the same unfortunate turn of events as I did, don't hesitate to go here. You will be happy you did! Vanessa I. Baltimore, MD

  • PhyllisreviewedCP's Mufflers

    I found this shop last year and had no doubts I would be going back wh... read more I found this shop last year and had no doubts I would be going back whenever I needed service.The work done was quick and very fair priced! It is very hard this day and age to find a repair shop you trust, but C.P's definitely lives up to that! Not only honest but goes the extra mile. I took my car in and found out I didn't really need brakes (a shop where I got tires told me I did) So if you want excellent service, go to C.P's!!!

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