Engine repair service near Hidden Valley, CA

Dear Steve Italiano a.k.a. “Diesel Vehicle Service” I have been serving the city of Simi Valley and surrounding cities, in German auto repair, for the past 25 years. In that time I have built great relationships with all of my customers and earned their loyalty and trust. Not sure why you have chosen to go on the public forum “Google Business” and others and fabricate a story about your experience at my business? You did recently visit my shop twice. Once on 8/28/15 and again on 09/23/15 to drop off your 2003 Mercedes Benz 300D for services. I did not work on a Diesel CDI Mercedes wagon as you claim and did not perform the services you stated in your review. On your first visit you claimed your car would not shut off. We performed a diagnostic on the vacuum system, installed new vacuum elements, replaced 5 injector hoses, and performed a rear brake service and oil change. On your second visit you ordered all of your own parts and had them delivered directly to my shop, via UPS. I performed only labor on your vehicle which did not include replacing any injectors as you state. You picked up your car on Saturday 9/26/15 at 1:30 in the afternoon. I have the parts list and both service invoices from my shop to prove which services where done. You seemed very happy with the service my shop provided, you were smiling and you even shook my hand which I have all on my surveillance video. You then state in your review that you took your car to the Mercedes dealer and claimed I did not perform the work stated. That would be impossible since you posted your car for sale on Craigslist and Ebay on Sunday 9/27/15 (the very next day); the same day you wrote this fabricated review. Again I have proof and copies of both ads. You then went a step further and proceeded to write slanderous reviews about my business on Google Business using various aliases, i.e.: Beverly Hills Guy, John Gonham and Guy Fieri and posted a fabricated review on the MB World Forum under user name “BobC63”. You also proceeded to write slanderous reviews on my wife’s YELP work page, my dad’s YELP and Google work pages and my IT guys Yelp work page that are all completely false. I have filed a police report with the Simi Valley Police Department for the threats made in your review about impersonating me on the phone, canceling my insurance policy on my business and leveling my building. If anyone reads your 112 reviews on Yelp alone they will realize the type of person you are. You prey on other innocent businesses across the country, CA, PA and NJ, by writing bad reviews on YELP and GOOGLE. I know this because I have talked too many of them personally on the phone as well. You write racist remarks, use lewd language, make numerous threats and make many false accusations. Mr. Italiano, defamation and libel are illegal and punishable by law. The right way to resolve an issue with any business is to speak with the business owner and voice your concerns. Give them the chance to make things right before bashing them on the internet.

Great customer service, and the work done on my car was perfect. I would highly recommend Mario's Garage to others.

sean and his mechanics are are very helpful and nice i would recommend to anyone!! :) Michelle Tafolla

I became a customer for life for two reasons, Customer Service and Price. I've been to many repair shops in So Cal over the years and have yet to ever experience the utter dedication to a customers real needs. Not only the value, but the quality of that value. I don't know how they do it in this day and age, when anywhere else charges 30%-40% even 50% higher in labor. JT's Automotive offer the best labor rates I've honestly ever come across, and trust me I'm not one to write reviews. In fact I would rather keep the best kept secret for auto maintenance & repair in Ventura County to myself (because who enjoys waiting for anything...). However, I feel that I owe it to this shop to let people know how unbelievably cool it is to have a place to take my vehicles without any concern for anything. I know it will be done right, and fast, and for the best price anywhere. Hats off to all those guys over there, they make things not feel so bad, in an age of high priced everything... keep it up man!

Car died while driving called a few shops Oscar at Brakes Plus offer to call a tow for me they had it picked up and checked it out let me know my alternator was bad fixed it the same day I think I found a shop that I can trust for me and my family

Again ABC steps up to the plate! I had what amounted to a dashboard warning light (and some kind of high-pitched squeal from the engine), just prior to a long-distance trip with my BMW X5. Hugo and team moved me up the line to get it sussed out, figured it was a loose gas cap, sent me on my way under the quoted price and 24 hours ahead of schedule. I trust these guys - TRUST. That's a tough row to hoe in the auto repair biz but these guys deserve it! thanks again, it won't be my last visit to you! Jerry B. Santa Paula, CA

AWS Automotive has been very helpful to me . Anytime I need repairs or just general service on my vehicle they take the time to explain to me (in terms that I can understand since my mechanical knowledge is limited) what i need to have done. Their work is excellant and always completed when promised at a fair price. I have never felt pressured there, only reassured that they were looking out for my car as if it was one of their own family members car.

A true, honest and very good mechanic! Make an appointment, he's very busy and for good reason.

B and C is the best place for servicing your BMW cars at Ventura USA. It provides me the diagnosis and repair at affordable prices. Thanks BandC for the great service. -Sajith V