Toyota service near Indio, CA

From the owner: “We have one of the best selections of tires at the lowest prices in Palm Desert. We also offer complete repair services for your car or truck. From transmission repair to brake service, we do it all.”

Vehicle Smog shop for California STAR Test Only, all vehicles for all reasons. check out our website at palmdesertsmog.org.

DETAILS: I initially called America Tire Depot located at 83191 CA-111, Indio, CA 92201 on 08/28/20 and spoke to Eddie (store manager) regarding installation of three tires and a wheel alignment. I informed Eddie that I would be driving the vehicle the following day (08/29/20). After leaving the vehicle at the facility and picking it up a approximately 5 hours later, and paying the 160.00 bill, I walked out to my car to inspect the vehicle. DAMAGE: My vehicle had severe damage to all three wheels (please see photos attached). The gashes were deep to include paint chip damage to the front driver side wheel. I walked back into the store and asked Eddie to inspect the damage to my car. Eddie acknowledged the damage and asked I bring in my vehicle "when I had time" so he can make repairs. He also stated; "I will sweeten the pot and give you 100.00 store credit". I told him that was not happy and that I would reach back out to him. AREA MANAGER EMAIL REPLY: Over the weekend, I was able to research and locate the area manager for American Tire Depot. I emailed and spoke to Jason regarding my experience and informed him that I would prefer to take my vehicle to another repair shop of my choice - I included a repair estimate of 642.00 dollars for the damages. Jason's reply to me after rejecting his 225.00 dollar offer; "Ok despite my best efforts at a fair and market value offer of $ 225.00 to repair your wheels I understand you have declined this offer and instead wish to go another route.   Ill now consider this matter closed.   Thanks again and Good Day to you." WARNING: Folk's I strongly suggest you consider a tire shop that would not only stand behind their work, but treat you fairly even after acknowledging their costly mistakes. If you have any questions regarding my experience at American Tire Depot, please do not hestiate to call me directly. I will certainly update this post should I have any further contact from the store or area manager regarding the damage aforementioned. Lorenzo Carrillo Lorenzo.Carrillo@Hotmail.com 760-899-6322

Mr. Rosenberg was my autoshop teacher about 9-10 years ago. he is a very friendly and funny guy. He will treat his clients right and with respect. If you come to Land 2 Sea then you've picked the best shop to go to.

Being new in town I was nervous about someone touching my Saab 9/5 Anyway he fixed my ac after failing at another shop. Quick, affordable and friendly was everyone

I THINK DOUG MIGHT HAVE A CHEMICAL DEPENDIENCY PROBLEM OR MAYBE A LOW IQ. I SAY THIS FOR TWO REASONS, FIRST OFF DOUG CANNOT SPELL AND SECONDLY DOUG TOOK HIS CAR TO PEPBOYS...POOR GUY HAS THE BRAINS OF A BEACHBALL.....

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 760-328-1914 to let us know how we can help you!