Wheel repair service near Manhattan Beach, CA

I had backed into a curb and twisted my muffler. It was leaking exhaust and making quite a racket. The Tru-Line guys assessed the problem and got me same day over to a great muffler shop to get it fixed up. So technically they didn't repair it, but they diagnosed it and got me taken care of with a great muffler shop. Great service. Quick. I'd go back again.

You should know a few things about Pep Boys right off the bat. First, they charge about the same as many dealer mechanics. So, you should basically just take the car to the dealer or an upmarket independent who has more reason to care about your car. In addition, you will wait an awful lot for service with such a markup. Again, if one pays a premium, one expects a certain amount of service. The last thing you should know is that they seem to lack an enforced policy with regard to their work. If you walk in, you are just dealing with Mike, and if Mike does not feel like giving you a refund, that is that. My story is that I took my Buick in to have it checked out since I was going to drive it across country. They charged me $485 for a belt and two radiator hoses. This is somewhat of a premium price and I will discuss that is just a minute. I got my car and drove it for a few days (it was repaired on 6/5/2014). The radiator then blew out in Jackson Hole Wyoming (on 6/13/2014). This is pretty far from where I live and it really created a lot of problems for me. The fluid it leaked was green. It turns out that they put regular pro-line coolant and not Dex-Cool as the manufacturer recommends. This is documented in the receipt and I saw it with my own eyes. Did this cause my blow out? It’s hard to say, but if a surgeon leaves a surgical sponge in the patient and they get sepsis, it’s likely they will blame the surgeon. When I brought my receipts and material to Mike Zdralek the service manager, his opinion was that I needed to prove it was their fault. The funny thing was I was extremely polite and was trying not to point any fingers. Even a simple apology would have been nice. Now I’m out $485 for the repairs which had absolutely no effect in preventing what they were intended to do. I brought the car in to prevent a radiator blow out, and they did the job wrong and it blew out … in the middle of nowhere. The extra repair cost me $471 (plus $200 to have the part driven in from Idaho Falls). So I’m out over a thousand dollars now with nothing to show for it. The interesting thing to note is that a whole new radiator at a standard mechanic costs the same as two hoses and a belt from Pep Boys. This gives you an idea of the markup they charge on work. In the future, I will not bring any business to Pep Boys. I hope that the %20 margin they made was worth it. That’s the last they will see of me and the last dollar I will spend with their store.

These guys are the BEST!!!! They have helped me so many times! Quickly and fair, and prices always what I can afford. I LOVE THEM! Dana Chisholm

The work was completed quickly and had no problems.

The staff was friendly and performed the alignment check quickly. I was concerned about possible frame damage on a used car that I was considering purchasing and they directly addressed my concern about that issue instead of simply telling me the car was aligned well. While waiting outside, they got a chair for me to sit in, so that was nice, too. Chris Morris

I brought the tire to get repaired. When the work was done, I asked how much I owned them because I did not purchase the tire at this store. The manger said it did not cost me anything. It was a compliment from the store. I was shock by his kindness. I definitely would go back for any tire service in the future. Mar Lau

I used to go to a mechanic close to my house and discovered that they usually did not completely fix the problem and kept repeating that my car is old and will not last very long. That was three years ago. I started going to Lima Auto and found out that driving a little bit is definitely worthwhile. Chris and Mike are honest and reliable in all they do. If you come in with a problem and they deem it minor, they let you know. They never exaggerate the problem and their cost is reasonable. They are courteous and work with integrity. If and when I have mechanical/car issues, I really stopped worrying because I know and trust Chris and Mike to help me.

This place was great! They fixed my flat tire for free and got me in and out in less than an hour. Vasken helped me and was super nice! The waiting room was also very clean and comfortable. I'll for sure go here when I buy new tires and service like oil change and brakes. Maggie S. Glendale, CA

Fair prices, great work, and incredibly clean. Also, Aldo (the owner) is great at communicating with you. It's great to have a mechanic that you trust to shoot straight with you. They go above and beyond, can't recommend them enough.